Webinar: Keeping Claims on Track During COVID-19

Helen Froehlich

Senior Vice President

Mariellen Blue

National Director, Case Management Services

Event Details

Start: April 23, 2020 @ 2:00PM EDT End: @ Location: Online Event

Case management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement. However, as COVID-19 restrictions present new challenges in claims management, payers are asking what to do and how to ensure injured employees stay on track with their care protocol and meet their RTW/MMI goals.

Genex experts shared important insights based on clinical best practices and real-life case strategies to help you move claims forward in the face of COVID-19 restrictions, challenges, and possible exposure.

Download a copy of the slides and watch the on-demand webinar below.

Speakers

Helen Froehlich SVP, Utilization Management	Mariellen Blue, RN, CCM National Director of Case Management Services	Bobbie Doyle, RN, BSN, CCM Case Management Regional Director

More stories

Workers' Comp Article

Functional Capacity Evaluation (FCE) Frequently Asked Questions

January 8, 2025

An FCE is a comprehensive assessment used to determine an individual's physical abilities and limitations. This standardized testing process is typically conducted by a trained healthcare professional, such as a physical therapist or occupational therapist.

Workers' Comp Case Study

Clinical Oversight Reduces Claim Costs by Recommending Discharge Over Added PT

January 8, 2025

To control escalating therapy costs, a managed care organization implemented a system of regular reviews for additional physical therapy (PT) authorization requests. They sought a clinical partner with PT expertise to provide informed recommendations on whether to discharge patients or approve continued therapy.

Workers' Comp Article

Workers' Compensation Pharmacy Legislative and Regulatory End of Year Recap

January 7, 2025

New regulations, proposed legislation, and notable judicial developments made 2024 a significant year for workers' compensation pharmacy programs. For pharmacy benefit management (PBM) roles, staying on top of these changes is critical for compliance and operational efficiency. Here is a recap of some of the major developments in workers' compensation pharmacy we’re watching as we move into 2025.

Workers' Comp Podcast

Managing the Seismic Shift from Inpatient to Outpatient Physical Medicine Services

January 7, 2025

Learn how shifting rehabilitative care to outpatient services earlier in recovery impacts physical medicine networks and return-to-work outcomes in our insightful conversation with Kim Radcliffe of Enlyte.

Workers' Comp Article

Ask The Pharmacist: Preventing Tetanus in Workers’ Compensation

January 3, 2025

Tetanus is a serious infectious disease that can result from workplace injuries. Caused by spores of the bacterium Clostridium tetani, tetanus is often associated with rusty nails but these spores are found in many environments, including soil, dust and animal feces. All it takes for infection is a small cut, puncture wound, or scrape—common injuries in many workplaces.

Workers' Comp Case Study

Field Case Manager Delivers Early Full Duty Release

December 31, 2024

A successful recovery takes collaboration, consistency, and care. Discover how our swift action and focus on compliance helped a heavy equipment operator return to full duty 14 weeks faster than guidelines recommend, saving $12,000+ in indemnity and medical costs.