Insights
Heart of Case Management 2026: Colleague Division Winner, Sumer Khachab
2026 Heart of Case Management Colleague Division winner Sumer Khachab, RN, demonstrated exceptional clinical expertise and advocacy that helped save an injured employee’s life. Watch her inspiring story of compassion, persistence and dedication to recovery.
Heart of Case Management 2026: Colleague Division Winner, Jennifer Theriot
Through exceptional compassion and dedication, 2026 Heart of Case Management winner Jennifer Theriot, RN, CCM, DOLCM-CTR, helped two severely injured employees navigate recovery and return to work. Watch her inspiring story of advocacy, resilience and commitment to better outcomes.
Heart of Case Management 2026: Colleague Division Winner, Lauri Tinelle
Through clinical expertise, empathy and persistent care coordination, 2026 Heart of Case Management winner Lauri Tinelle, MSN, RN, CCM, helped an injured employee navigate a complex recovery and move toward a positive resolution. Watch her inspiring story of advocacy, trust and dedication to better outcomes.
Heart of Case Management 2026: Colleague Division Winner, Jenny Fieberg
After nearly six years away from the workforce, an individual returned to his career as a systems engineer with the help of 2026 Heart of Case Management winner Jenny Fieberg, MA, CRC, CEAS, and the Ticket to Work program. Watch how Jenny's guidance and ongoing support helped make his return to work possible.
Heart of Case Management 2026: Customer Division Winners
Better outcomes take many forms. The 2026 Heart of Case Management Customer Division winners, Gerd Thomas, Belinda Land-Davis, Sarah Black and Mary Perez, demonstrate how clinical expertise, advocacy and compassion can make a difference in complex recoveries. Watch their inspiring stories and discover the people behind better outcomes.
Heart of Case Management 2026: Colleague Division Winner, Corrine Carter
Following a traumatic workplace event, an injured employee struggled with anxiety and fear about returning to work. 2026 Heart of Case Management Behavioral Health Spotlight Winner Corrine Carter, MSN-Ed, RN, CCM, helped her find the behavioral health support and confidence needed to recover and begin a new career. Watch how Corrine's empathy and dedication made a lasting difference.
The State of Pharmacy Trends in Workers' Comp and Auto Casualty
Discover the latest pharmacy trends impacting workers’ compensation and auto casualty, from rising drug costs to emerging challenges. Register for our webinar to gain expert insights and actionable strategies.
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