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Workers' Comp Article

Out-of-Network Dispensing Channels and Their Unique Challenges

July 22, 2024
11 MIN READ

Join Tom Kerr as he interviews Nikki Wilson, Senior Director of Clinical Pharmacy Services to dive deeper into part two of our annual drug trends series. In this short video they will discuss aggregate trends and challenges within our combined in- and out-of-network channels to address the total view of prescription activity.
Workers' Comp Article

Technology Meets Empathy in Modern Telephonic Case Management

July 19, 2024
5 MIN READ

Discover how early intervention telephonic case management (TCM) integrates clinical expertise, AI, and technology to enhance workers' compensation claims, promote faster recoveries, and build trust with injured employees.
Workers' Comp Podcast

Why Telephonic Case Management Is Not One-Size-Fits-All

July 17, 2024

Discover how partnering with a tailored telephonic case management (TCM) program can enhance return-to-work outcomes. Hear from Dawn Moore on assessing and customizing TCM programs to meet unique client needs in this insightful podcast episode.
Workers' Comp Article

Top 3 Retail and Mail Order Trends

July 16, 2024
10 MIN READ

Join Tom Kerr as he interviews Nikki Wilson, Senior Director of Clinical Pharmacy Services to dig into part one of our annual drug trends series. In this short video they’ll discuss standout trends from our most recent retail and mail order data focusing on decreasing opioid trends and significant jumps in migraine and respiratory medications. 
Workers' Comp Article

Navigating Future Medical Costs: Forecast Claims Costs with Precision

July 15, 2024
3 MIN READ

Our latest article explores how precise cost projections and life care plans can transform your approach to managing claims and financial planning, ensuring both empathetic patient care and robust reserve setting.
Workers' Comp Article

The Coventry VIP Program

July 8, 2024
4 MIN READ

In this article, Jill Harris, SVP, Network Operations outlines how the Coventry VIP Program benefits all parties. She provides an overview and the components of the program's offerings, illustrating how investing in provider relationships serves as a foundation for a robust network strategy.

Workers' Comp Article

Specialty Solutions Spotlight: Hospital Discharge Planning in Workers’ Comp

July 2, 2024
3 MIN READ

Prior to leaving the hospital, injured employees need a well-organized plan to ensure a successful transition home. This plan should include arrangements for essential services like durable medical equipment (DME), home health care, transportation and diagnostic services, especially in cases involving complex injuries.
Workers' Comp Article

Ask The Pharmacist: Marijuana and Controlled Substance Classifications

July 1, 2024
3 MIN READ

Recently, the U.S. Department of Justice (DOJ) proposed rescheduling marijuana from a Schedule I to a Schedule III controlled substance. This change follows a review requested by President Biden in 2022 and supported by medical and legal evaluations from the Department of Health and Human Services (HHS) and the Justice Department’s Office of Legal Counsel (OLC). The rulemaking process will include public notice, comments and an administrative hearing before any final decision is made.