Skip to main content
Enlyte Logo
  • Referrals
  • Pharmacy Locator
  • Find a Genex Provider
  • Find a Coventry Provider
  • Enlyte360
  • APD Solutions
  • Casualty Solutions
    • Solutions
      • Cost Containment Services
        • Medical Bill Review
          • Bill Audit
          • Electronic Payments
          • Negotiations
          • Regulatory Reporting
          • Specialty Bill Review
        • Injury & Liability
          • Bodily Injury Integrated Solutions
          • Demand Package Review
          • Injury Evaluation
          • Medical Records Summarization
      • Injury Management
        • Case Management
          • Field Case Management
          • Telephonic Case Management
          • Catastrophic Case Management/Crisis Response
          • Vocational Case Management
          • Ergonomics and Physical Demands
          • Alternative Transitional Duty
        • Medicare Set-Aside
        • Nurse Triage
        • Utilization Review
      • Network Management
        • Broad-Based Networks
        • Outcomes-Based Network
        • State-Certified Managed Care Plans
      • Pharmacy Benefit Management
        • Clinical Pharmacy Management
        • Pharmacy Intervention
      • Specialty Services
        • Diagnostics
        • Durable Medical Equipment
        • Home Health Care
        • Orthotics and Prosthetics
        • Physical Medicine
        • Translation
        • Transportation
        • Additional Services
  • Disability Solutions
    • Solutions
      • Manage Disability and Absence
        • Short-term and Long-term Disability
        • Absence Management for Payers
        • STD and ADAAA Services for Employers
      • Social Security and Disability
        • Carrier and Self Insured
        • Disabled Individuals
          • Social Security Team
          • Social Security Lookup
          • Social Security Training
        • Medicare Counseling Services
        • Ticket to Work
  • Tools
    • Solutions
      • Adjusters
        • Enlyte360
        • Locations
        • Make a Referral
        • Resource Hub
      • Clients
        • Enlyte Portal
        • Find a Provider
        • Client Specific Networks
        • Customer Reporting
        • ScriptAdvisor Resources
      • Providers
        • Apricus Provider Resources
        • Coventry Provider Resources
          • Provider Portal
      • Injured/Disabled Individuals
        • Pharmacy Locator
        • Social Security Lookup
        • My Account
  • Insights
    • CE Webinars
    • Events
    • Regulatory & Compliance
    • Trend Reports
    • More Expert Insights ›
  • About Enlyte
    • Values and Culture
    • Leadership
    • News
    • Careers
  • Home
  • Insights
  • Events
  • Webinar: Keeping Claims on Track During COVID-19
Workers' Comp

Webinar: Keeping Claims on Track During COVID-19

Author profile image

Helen Froehlich

Senior Vice President

Author profile image

Mariellen Blue

National Director, Case Management Services

Event Details

Start: April 23, 2020 @ 2:00PM EDT End: @ Location: Online Event

Case management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement. However, as COVID-19 restrictions present new challenges in claims management, payers are asking what to do and how to ensure injured employees stay on track with their care protocol and meet their RTW/MMI goals.

Genex experts shared important insights based on clinical best practices and real-life case strategies to help you move claims forward in the face of COVID-19 restrictions, challenges, and possible exposure.

Download a copy of the slides and watch the on-demand webinar below.

 

 

Speakers

Helen Froehlich
SVP, Utilization Management
Mariellen Blue, RN, CCM
National Director of Case Management Services
Bobbie Doyle, RN, BSN, CCM
Case Management Regional Director
Froelich_GenexExperts mariellen-blue bobbie-doyle

More stories

P&C 360 Article

Claims Magazine: 8 Strategies for Combating Opioid Addiction

August 4, 2019

Workers prescribed pain medications for work-related injuries must be educated about the risks of opioid addiction.

Workers' Comp Case Study

Man Down, but Not for Long

August 2, 2019

Meet Carrie McCullin, RN, CCM. Carrie McCullin has more than a decade of case management experience at Genex Services, and has been an RN for more than 25 years. Known for her excellent critical thinking skills and ability to handle crises no matter the day or hour, these characteristics came into play when McCullin fielded a call one Saturday morning.

Workers' Comp Case Study

Rising from the Fall

August 2, 2019

Catastrophic Case Management Meet Carolyn Lau, MBA, RN, CCM Carolyn Lau is a seasoned catastrophic

Auto Casualty News Release

Mitchell’s Plan to Address Michigan SB1 No-Fault Legislation for Bill Review

August 1, 2019

Mitchell has developed a four-step plan to address Michigan SB1 for bill review applications.

Enlyte Blog

Virtual Connections: Utilizing Technology to Build and Deepen Relationships with Injured Workers

July 29, 2019

As the telemedicine industry continues to boom we’re seeing more and more new forms of telehealth emerge in the marketplace. Variations including tele-rehab, remote patient monitoring and even “avatar-like” nurses being utilized by hospital systems and providers. In this new world of telehealth we need to constantly be looking for innovative modes by which triage and telephonic case managers can connect with the individuals they serve and engage them on their road to recovery. At Coventry we are piloting two new types of Virtual Connections designed to support our clinical staff in the establishment of trust and engagement with injured workers – Virtual Triage and Video-Telephonic Case Management.

Mitchell News Release

FDA Approves Generic Lyrica Pregabalin

July 24, 2019

One of the most talked-about drug patents in workers' compensation, Pfizer's Lyrica (pregabalin), patent extensions ended on July 1, 2019.

  • Load More
Enlyte Logo
  • Media
  • Careers
  • Contact Us

Mitchell

Genex

Coventry

Apricus

twitter X social media icon twitter LinkedIn social media icon twitter YouTube social media icon

©2026 Enlyte Group, LLC. All rights reserved.

Terms of Use

Privacy Practices

Minnesota Rehabilitation Services

Verisys

California Privacy Rights