Solutions for Workers' Compensation Insurance Pools and MGAs
your path to success
Welcome to your dedicated resource hub, built for insurance pools and MGAs tackling today’s toughest workers’ comp challenges. Here, you’ll find practical strategies and expert insights to help reduce delayed recovery, simplify claim oversight, and deliver measurable results for your members and clients.
Throughout this year, we will dive deep into key themes designed to ignite recovery, conquer claims chaos, and tackle costs with precision and purpose.
- Ignite Recovery. Get ready to activate powerful strategies that prevent delayed recovery and accelerate successful outcomes.
- Conquer Claims Chaos. As you strive to balance stretched resources against growing demands, we will explore how advancements in automation and AI can modernize your adjusters’ desktops and unlock new opportunities for efficiencies throughout your program.
- Tackle Costs and Awaken Results (Coming in Q4). Get an inside look at how a holistic approach across the claims continuum unleashes new opportunities to realize better outcomes while capturing every savings opportunity.
recovery
Delayed recovery impacts claim duration, costs, and member outcomes. That’s why early action and whole-person support are critical. Discover how pools and MGAs are using proactive models to prevent setbacks and drive return-to-work success.
Early Behavioral Coaching That Drives Better Outcomes
See how telephonic case management and cognitive coaching helped a worker overcome complex barriers, resulting in a full return to work and meaningful savings.
From Setback to Comeback: Effective Solutions for Delayed Recovery
Explore strategies to address mental health, social risk factors, and delayed intervention—all tailored for pooled risk environments.
Resilience Redefines Results
Presented by Tammy Bradly and Dr. Michael Lacroix (The Hartford)
Learn how resilience-based strategies can shorten claim duration and improve return-to-work outcomes across diverse member populations.

Expert Interview series How Top Claims Teams Catch Risk Before Costs Escalate
Hear from Enlyte leaders on how data can predict recovery challenges early and support stronger claim oversight for pools and MGAs.

Additional Resources to Ignite Recovery
The key to preventing delayed recovery lies in using holistic information to identify risk factors throughout the claim's lifecycle. The following insights demonstrate how resource integration addresses claims risk and promotes swift recovery.
Why Discharge Planning Matters for Getting Back to Work
Discover how solid discharge plans help injured employees recover and return to work faster and with better results.
Lower Claim Costs with Smarter Discharge Decisions
See how clinical insights helped reduce unnecessary therapy and boosted return-to-work success by over 20%.
Don’t Overlook the Mental Health Side of Workplace Injuries
A physical injury may be just the beginning—understand why mental health screening should be part of every recovery plan.
How Health Coaching Keeps Injured Workers Motivated
Learn how one-on-one coaching drives better outcomes by helping employees stay engaged in their recovery.
Early Intervention Leads to Greater Clarity
See how a large self-insured employer created a customized early intervention program and achieved 91% return-to-work.
Making the Most of Managed Care Plans
Take advantage of state-certified programs with expert oversight and a trusted provider network to support faster recovery.
Getting Better Results with Outcomes-Based Networks
Find out how choosing providers based on data can lead to faster recovery, fewer delays, and lower costs.
Smarter Approaches to Managing Opioid Use
Uncover ways to reduce high-risk opioid use in complex claims while keeping patient care front and center.
Best Practices for treating PTSD in Workers' Comp Claims
Get up to speed on clinical and medication guidelines that support better outcomes for workers facing psychological injuries.
How to Bill Accurately for Functional Restoration Programs
Avoid billing issues and ensure proper reimbursement by understanding how these programs should be reported.
Bringing Mental Health Into the Workers’ Comp Conversation
See why mental health is essential to full recovery and how it fits into a comprehensive care strategy.
claims chaos
MGAs and pool administrators face mounting complexity—more data, higher caseloads, and tighter resources. The solution? Smarter oversight powered by automation, analytics, and integrated tools that streamline workflows and improve performance.
How One Referral Simplified Coordination
Learn how fragmented care coordination was turned into a streamlined, clinically guided solution. This case study shows how one referral can reduce adjuster workload by 100+ hours, cut claim costs by thousands, and improved care delivery for a multi-employer pool.
Expert Interview Series with Rebecca Morgan and Jim Harris
Tame the Chaos: How to Use Data to Bring Structure to Claims
Discover how real-time analytics, dashboards, and system integration give you clearer oversight and stronger decision-making power.
Automate the Chaos: AI, Dashboards, and the Future of Claims
Get a deep dive into how automation, AI, and dynamic dashboards are shaping the future of claims management. Learn how these advanced technologies are accelerating insights, enhancing productivity, uncovering key trends, and empowering teams to deliver stronger outcomes.
Additional Resources to Conquer Claims Chaos
To stay competitive in a high-pressure environment, casualty payers must move beyond incremental fixes and tackle inefficiencies head-on. These resources will unlock strategies you can implement to reduce complexity and tame claim chaos.
Bringing Data and Clinical Expertise Together for Better Outcomes
Discover how aligning clinical insights with data analytics can eliminate inefficiencies and enhance return-to-work results.
Mental Health Screening Tools to Improve Claim Planning
Understand why addressing mental health challenges is essential for a comprehensive recovery strategy.
Aligning Clinical Insights With Predictive Modeling
Learn how predictive analytics can help identify key data signals and deploy clinical resources more effectively.
Taking Control of Medical Expenses with Real-Time Insights
Explore how the Medical Spend Dashboard transforms complex billing data into actionable visuals for better decision-making.
Managing Workers' Compensation Costs with Direction of Care
Understand how direction of care can help payers negotiate better network rates, eliminate bad actors, and implement clinical controls to manage pharmacy costs.
ePay: A Simple Solution to Improve Claims Efficiency
Discover how transitioning from outdated paper-based processes to modern electronic payment solutions can significantly enhance claims efficiency.
The Coventry VIP Program
Learn how the Coventry VIP Program drives efficiencies and reduces administrative burden through proactive provider support.
Smart Provider Channeling to Reduce Administrative Friction
Learn how channeling tools simplify provider selection, reduce administrative burden, boost operational efficiency, and keep claims on track.
Pharmacy Strategies That Cut Costs Without Compromising Care
Dig deeper into proactive opportunities to address pharmacy utilization and cost challenges through identification, regulation, analytics, and continuous outcome evaluation.
Manual UR Application Is Costing You – Here’s the Smarter Way
Learn how breaking down silos between bill review and utilization review can help you eliminate manual errors, save valuable time, and accelerate payments.
Ready to Deliver More Value Across Your Book?
Explore new insights and innovations designed to support smarter claims handling, faster recovery, and measurable savings for pools and MGAs.
Let's ConnectTailored solutions start with a conversation.
If your team is looking for better ways to manage claims complexity, reduce delays, or drive results across your book, we’re here to help.