Telephonic Case Management

Where AI Meets Empathy

We’re redefining telephonic case management by leveraging real-time data analytics and machine learning to preemptively address potential risks and optimize case outcomes.

The Next Level of Telephonic Case Management

Welcome to the next level of telephonic case management, where AI meets empathy. At Enlyte, we have redefined the standards of telephonic case management (TCM) by combining state-of-the-art AI technology with unparalleled clinical expertise. Our proactive early intervention approach ensures timely case management, optimizing outcomes from the start. Experience how our innovative technologies and empathetic service can transform your telephonic case management program.

Savings With Enlyte Telephonic Case Management

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Lower litigation rate than WCRI by

18%

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Average Days Saved

57

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TCM reduces disability durations by

39%

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Claims referred within 90 days of injury have an average RTW/MMI impact of

90%

GenexEngage: Enhancing Efficiency with Predictive Analytics

GenexEngage transforms case management through predictive and demonstrated risk modeling, harnessing integrated data from claims, medical and pharmacy records. Our capability employs a machine-learning model to pinpoint potential risks at the earliest stages of a claim, facilitating prompt and precise allocation of clinical resources. Watch our video to learn more.

How GenexEngage Can Help Your Organization

  • Predictive Risk Insights: GenexEngage utilizes cutting-edge AI to analyze claims, medical, and pharmacy data from the start. This enables us to identify and act on high-risk claims before they escalate, ensuring timely interventions.
  • Demonstrated Risk Monitoring: Beyond initial predictions, our platform provides ongoing, real-time assessments of each claim. This continuous monitoring allows for adaptive strategies that evolve with the claim, ensuring optimal management and resource allocation.
  • Enhanced Claim Professional Efficiency: GenexEngage utilizes cutting-edge AI to analyze claims, medical and pharmacy data from the start. This enables the telephonic case managers to identify and act on high-risk claims before they escalate, ensuring timely interventions and minimizing employee time away from work.
  • Seamless Integration: GenexEngage integrates smoothly with your existing claims system, reducing manual data entry and streamlining workflows. This decreases your claim professional’s workload and allows for more efficient telephonic case management processes.
Case Study

Telephonic Case Management at Work

Check out our case study and see how companies like you are saving money and improving efficiencies with our early intervention TCM program.

View Case Study

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To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.