Skip to main content
Enlyte Logo
  • Referrals
  • Pharmacy Locator
  • Find a Genex Provider
  • Find a Coventry Provider
  • Enlyte360
  • APD Solutions
  • Casualty Solutions
    • Solutions
      • Cost Containment Services
        • Medical Bill Review
          • Bill Audit
          • Electronic Payments
          • Negotiations
          • Regulatory Reporting
          • Specialty Bill Review
        • Injury & Liability
          • Bodily Injury Integrated Solutions
          • Demand Package Review
          • Injury Evaluation
          • Medical Records Summarization
      • Injury Management
        • Case Management
          • Field Case Management
          • Telephonic Case Management
          • Catastrophic Case Management/Crisis Response
          • Vocational Case Management
          • Ergonomics and Physical Demands
          • Alternative Transitional Duty
        • Medicare Set-Aside
        • Nurse Triage
        • Utilization Review
      • Network Management
        • Broad-Based Networks
        • Outcomes-Based Network
        • State-Certified Managed Care Plans
      • Pharmacy Benefit Management
        • Clinical Pharmacy Management
        • Pharmacy Intervention
      • Specialty Services
        • Diagnostics
        • Durable Medical Equipment
        • Home Health Care
        • Orthotics and Prosthetics
        • Physical Medicine
        • Translation
        • Transportation
        • Additional Services
  • Disability Solutions
    • Solutions
      • Manage Disability and Absence
        • Short-term and Long-term Disability
        • Absence Management for Payers
        • STD and ADAAA Services for Employers
      • Social Security and Disability
        • Carrier and Self Insured
        • Disabled Individuals
          • Social Security Team
          • Social Security Lookup
          • Social Security Training
        • Medicare Counseling Services
        • Ticket to Work
  • Tools
    • Solutions
      • Adjusters
        • Enlyte360
        • Locations
        • Make a Referral
        • Resource Hub
      • Clients
        • Enlyte Portal
        • Find a Provider
        • Client Specific Networks
        • Customer Reporting
        • ScriptAdvisor Resources
      • Providers
        • Apricus Provider Resources
        • Coventry Provider Resources
          • Provider Portal
      • Injured/Disabled Individuals
        • Pharmacy Locator
        • Social Security Lookup
        • My Account
  • Insights
    • CE Webinars
    • Events
    • Regulatory & Compliance
    • Trend Reports
    • More Expert Insights ›
  • About Enlyte
    • Values and Culture
    • Leadership
    • News
    • Careers
  • Home
  • Insights
  • Events
  • Webinar: Keeping Claims on Track During COVID-19
Workers' Comp

Webinar: Keeping Claims on Track During COVID-19

Author profile image

Helen Froehlich

Senior Vice President

Author profile image

Mariellen Blue

National Director, Case Management Services

Event Details

Start: April 23, 2020 @ 2:00PM EDT End: @ Location: Online Event

Case management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement. However, as COVID-19 restrictions present new challenges in claims management, payers are asking what to do and how to ensure injured employees stay on track with their care protocol and meet their RTW/MMI goals.

Genex experts shared important insights based on clinical best practices and real-life case strategies to help you move claims forward in the face of COVID-19 restrictions, challenges, and possible exposure.

Download a copy of the slides and watch the on-demand webinar below.

 

 

Speakers

Helen Froehlich
SVP, Utilization Management
Mariellen Blue, RN, CCM
National Director of Case Management Services
Bobbie Doyle, RN, BSN, CCM
Case Management Regional Director
Froelich_GenexExperts mariellen-blue bobbie-doyle

More stories

Workers' Comp Case Study

Breaking Down Barriers

October 9, 2020

Mariana Diaz, BA, CPDM, is a bilingual Integrated Disability Case Manager (IDCM) assigned to a major manufacturer of building and remodeling supplies. She employs her cultural expertise in managing her cases and often assists other case managers with communication with Spanish-only speaking employees and families.

Workers' Comp Case Study

Experience Matters in Restoring Lives

October 9, 2020

Prior to becoming a case manager, Kayla Payne had worked as an emergency department (ED) nurse in one of the busiest EDs in her state. As a catastrophic care case manager, she regularly is assigned to injured employees who are transferred to the same ED. Her experiences dealing with traumatic injuries there have prepared her to manage the most critical workplace injuries, while Payne’s relationships with former ED medical colleagues allow her to quickly gather and report necessary information to adjusters to initiate treatment plans.

Mitchell Article

2020 in Hindsight: Clinical Trends and Predictions

October 9, 2020

We will all remember 2020 for its startling impact on everyday life, from new work norms to how we receive medical care. The workers’ compensation and auto casualty industries have grappled with work-from-home requirements, increased unemployment, telehealth adoption and additional challenges with patient care and recovery. When it comes to pharmacy care, the pandemic has brought forth some issues while placing others on the backburner. This review will examine how the COVID-19 pandemic has affected the industry from a pharmacy perspective and what trends we expect to influence 2021.

Workers' Comp Article

WorkCompWire: Catastrophic Case Management: Strategies to Foster Best-Possible Outcomes

October 7, 2020

By Mariellen Blue, National Director of Case Management and Tim Howard, Senior Vice President, Field Case Management at Genex Services

Mitchell News Release

Hurricane Delta Aiming for Gulf Coast

October 7, 2020

Alabama and Louisiana have declared states of emergency, which will affect pharmacy care in those states.

Mitchell News Release

Mitchell Brings Cloud Estimating to the Canadian Market

October 6, 2020

Comprehensive cloud-based estimating solution streamlines the appraisal process for Canadian automotive insurers and collision repairers and supports proper, safe vehicle repair.

  • Load More
Enlyte Logo
  • Media
  • Careers
  • Contact Us

Mitchell

Genex

Coventry

Apricus

twitter X social media icon twitter LinkedIn social media icon twitter YouTube social media icon

©2026 Enlyte Group, LLC. All rights reserved.

Terms of Use

Privacy Practices

Minnesota Rehabilitation Services

Verisys

California Privacy Rights