Webinar: Keeping Claims on Track During COVID-19

Helen Froehlich

Senior Vice President

Mariellen Blue

National Director, Case Management Services

Event Details

Start: April 23, 2020 @ 2:00PM EDT End: @ Location: Online Event

Case management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement. However, as COVID-19 restrictions present new challenges in claims management, payers are asking what to do and how to ensure injured employees stay on track with their care protocol and meet their RTW/MMI goals.

Genex experts shared important insights based on clinical best practices and real-life case strategies to help you move claims forward in the face of COVID-19 restrictions, challenges, and possible exposure.

Download a copy of the slides and watch the on-demand webinar below.

Speakers

Helen Froehlich SVP, Utilization Management	Mariellen Blue, RN, CCM National Director of Case Management Services	Bobbie Doyle, RN, BSN, CCM Case Management Regional Director

More stories

Auto Casualty Virtual Event

Successfully Navigating Third Party Claims in the Wake of the Pandemic [Podcast]

During this episode, you will learn more about the current trends and challenges in the third party market, as well as successful strategies that top-performing claims organizations are incorporating.

Workers' Comp News Release

Risk & Insurance: COVID-19 Ravaged Already-Fragile Caregiver Mental Health: Why It's Imperative to Help Them Post-Pandemic

The stories Natasha Charleston heard were haunting.

Mitchell News Release

Mitchell Q2 Industry Trends Report Examines Shifting Claims Technology and Mobility Patterns

As the world adjusts post-pandemic, Mitchell discusses the trends and technologies impacting the future of claims and collision repair.

Mitchell Article

Average Length of Rental for Repairable Vehicles: Q1 2021

Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.

Mitchell Article

The Shift in Mobility Patterns

Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.

Mitchell Article

AI and Its Impact on Automotive Claims

For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.