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  • PLRB Webinar: Auto Casualty Claims Management Technologies
Auto Casualty

PLRB Webinar: Auto Casualty Claims Management Technologies

Event Details

Start: July 15, 2020 @ 8:00PM EDT End: @ Location: Online Event

Technology is evolving at an ever-increasing pace. New technology is being used to solve everyday problems in our personal lives, and the same can be true in our professional lives as we look to improve the handling of auto casualty claims. Mitchell Vice President Norman Tyrrell and Liberty Mutual Strategy & Product Manager Ben Fisher will present a webinar for PLRB members that looks at how sophisticated and evolving technologies like AI, robotic process automation, voice recognition, chatbots, blockchain and more can be applied to auto casualty claims management to help provide better efficiency, service and outcomes for the insurance carrier and the injured party.

What You’ll Learn

  • Identify Recent Technology Innovations
  • Explain How Technology Innovations Can Be Applied to Claims Workflows
  • Describe How Technology Can Improve Efficiency, Service and Outcomes for the Carrier and the Injured Party

Please note, this webinar is only available to employees of PLRB insurance member companies and affiliate member companies. PLRB members can visit plrb.org to register.Visit PLRB.org

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Vehicle complexity has exploded in the last decade, and continues to accelerate. Collision repair used to be about sheet metal, headlamp and bumper replacement; now it frequently involves sophisticated electronics. From adaptive front lighting to regenerative braking, today’s auto body repair includes increasingly complex systems and electronic components.

Mitchell Article

What Does Network Security Look Like When There Is No Perimeter?

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Recently, it’s been said by many in the IT Industry that ‘the perimeter is dead’. But what, exactly, does that mean? Think of it this way: it hasn’t been that long since all users, devices and applications were corralled into a closed network with defined entry and exit points. Essentially, the ‘wagons were circled’ and a firewall could be built to protect the perimeter.

Mitchell Article

When, Why, and How to Use Nurse Review on Third Party Medical Claims

October 8, 2017

When third party auto casualty claims are extremely complex, for example, when multiple providers are treating a claimant, the claimant has pre-existing conditions or the claim has been open for an extended period of time, insurance carriers benefit by bringing in medical professionals to perform claim reviews. An organization of trained nurses can be an invaluable tool in a third party adjusters’ toolbox.

Mitchell Article

Why Transparency in Healthcare is Important: FAIR Health Methodology

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Having access to a database with a transparent methodology for deriving provider market rates and insurance information serves as a valuable asset in the P&C industry for organizations largely involved in the healthcare market. Healthcare claims data is integral in helping identify and monitor trends in the healthcare market.

Auto Casualty Article

Will We See Human Interaction Disappear with AI in Insurance?

October 8, 2017

Artificial intelligence (AI) has the potential to profoundly impact the insurance industry. Although I would be challenged to explore all the potential use cases for it in a single blog post, I do want to take a look at how it is changing the way consumers interact with their insurance company and the ability of insurance companies to deliver optimal claims experiences—and ultimately, better outcomes.

Workers' Comp Article

Workers' Compensation Medical Price Index: Q2 2017

October 8, 2017

The National CPI for All Services as reported by the Bureau of Labor Statistics in August 2017 is 120.9, which reflects a 1.7 percent decrease since Q1 2017. For the same period of time, Q1 2017 to Q2 2017, the National Workers’ Compensation MPI decreased 2.8 percent and as August 2017, sits at 110.7. Since Q1 2006, the MPI has increased 10.7 percent while the National CPI for All Services increased 20.9 percent.

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