In-Network and Out-of-Network Trends
4 MIN READ
This analysis provides a comprehensive examination of prescription utilization across both in-network and out-of-network channels including retail pharmacies, mail-order services, and paper-based medical bill submissions. This dual-lens approach captures the full prescription landscape that extends beyond traditional pharmacy benefit management reporting, revealing critical cost and utilization patterns across all jurisdictions. While in-network channels demonstrate the real-time effectiveness of integrated clinical controls and cost management strategies, out-of-network data, often representing acute treatment episodes captured through medical bill review, exposes significant cost management opportunities and pricing anomalies. Together, these perspectives illuminate where pharmacy dollars are spent, how prescriptions are managed, and where targeted interventions can drive the greatest impact on both clinical outcomes and costs.
What Causes Bodily Injury Claim Overpayments and How to Prevent Them
12 MIN READ
Learn why bodily injury claims are overpaid and how consistent demand evaluation improves negotiation outcomes and reduces claim leakage
5 Ways to Double Your Productivity Gains from Referral Engine
Double-digit productivity gains in claims operations are achievable, but rarely fully captured. The difference comes down to execution. Referral Engine is the foundation, but performance gains are driven by intentional configuration and workflow alignment. Here are five simple configurations that will instantly boost your team’s productivity.
Is Workers’ Comp’s Golden Era Transitioning to a New Normal? Three Threats that Could Reshape the Market
Workers’ compensation has enjoyed a prolonged period of profitability, but new challenges may be on the horizon. In this Risk & Insurance article, Enlyte’s Dave Torrence discusses key threats facing the market, including rising medical costs, workforce changes and economic pressures that could reshape claims, profitability and risk strategies in the years ahead.
Business Insurance Video: Comp Spotlight with Dave Torrence
Watch Dave Torrence on Business Insurance’s Comp Spotlight as he discusses findings from the 2026 Enlyte Envision Trends Report, including rising claim severity, medical complexity, workforce shifts, and strategies to improve workers' comp and auto claim outcomes.
Auto Casualty Claims
8 MIN READ
First-party automobile medical claims reflect a market that is beginning to demonstrate measurable cost discipline after several years of steady severity growth. Following increases in allowed medical cost per claimant from 2022 through 2024, the 2025 loss year marks the first year-over-year decline in allowed cost per claimant, decreasing 0.6% from the prior year.
Complex Claims Need More Than a UR Determination
3 MIN READ
Complex claims require more than a utilization review determination. Learn how connecting UR with case management, pharmacy, peer review and clinical oversight helps claims teams identify risks, remove barriers and improve outcomes.
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