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Auto Casualty Article

5 Ways to Double Your Productivity Gains from Referral Engine

2 MIN READ

Double-digit productivity gains in claims operations are achievable, but rarely fully captured. The difference comes down to execution. Referral Engine is the foundation, but performance gains are driven by intentional configuration and workflow alignment. Here are five simple configurations that will instantly boost your team’s productivity.

Risk & Insurance Article

Is Workers’ Comp’s Golden Era Transitioning to a New Normal? Three Threats that Could Reshape the Market

Workers’ compensation has enjoyed a prolonged period of profitability, but new challenges may be on the horizon. In this Risk & Insurance article, Enlyte’s Dave Torrence discusses key threats facing the market, including rising medical costs, workforce changes and economic pressures that could reshape claims, profitability and risk strategies in the years ahead.

Business Insurance Article

Business Insurance Video: Comp Spotlight with Dave Torrence

Watch Dave Torrence on Business Insurance’s Comp Spotlight as he discusses findings from the 2026 Enlyte Envision Trends Report, including rising claim severity, medical complexity, workforce shifts, and strategies to improve workers' comp and auto claim outcomes.

Auto Casualty Article

Auto Casualty Claims

8 MIN READ

First-party automobile medical claims reflect a market that is beginning to demonstrate measurable cost discipline after several years of steady severity growth. Following increases in allowed medical cost per claimant from 2022 through 2024, the 2025 loss year marks the first year-over-year decline in allowed cost per claimant, decreasing 0.6% from the prior year.

Auto Casualty Article

Complex Claims Need More Than a UR Determination

3 MIN READ

Complex claims require more than a utilization review determination. Learn how connecting UR with case management, pharmacy, peer review and clinical oversight helps claims teams identify risks, remove barriers and improve outcomes.

Register Now Virtual Event

Why Bodily Injury Claims are Being Overpaid and How to Stop It

On-Demand

Join Enlyte for a 30-minute discussion on why even strong claims teams are seeing leakage in bodily injury claims and why it often comes down to inconsistent demand evaluation creating unnecessary financial exposure.

Auto Casualty Article

The Next Generation of Claim Handlers Is Forcing a Rethink of How Referral Management Gets Done

4 MIN READ

As experienced claim handlers retire, a new generation is reshaping referral management. Discover how automation and connected workflows reduce administrative burden and support faster claim outcomes.

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