This article emphasizes the need for a proactive, data-driven approach to workers’ compensation case management. Ron Skrocki critiques programs that rely on delayed, reactive intervention and outlines how integrating configurable rules, early telephonic and field case management, and robust analytics can improve outcomes and reduce costs. He urges organizations to reassess current practices, optimize provider networks, and closely monitor utilization to maximize case management's value and impact.
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Crisis Intervention: Returning to Productivity after a Critical Workplace Incident
This course will educate adjusters and claims professionals on what interventions are available to minimize disruption to the workforce after a critical workplace incident and how crisis intervention can work.
Ergonomics
This course will provide an overview of why/when to use ergonomics, ergonomics-related musculoskeletal disorders (MSD), risk factors, office and industrial ergonomics, and prevention.
Discharge Planning - A Vital Component for RTW
Hospital discharge planning is an integral part of an injured employee’s recovery. Whether transferring to a different facility or home, without the appropriate care and support, numerous factors can complicate an injured employee’s return to work.
A Deeper Look at Utilizing Generic Drugs in Workers’ Comp
According to JAMA, the Journal of the American Medical Association, during a ten-year period branded pharmaceutical products in the U.S. increased 159% by list price and 60% by net price. In a continued effort to combat rising drug costs workers’ comp pharmacy benefit managers (PBMs) look to substitute equivalent generic drugs for these more costly brand versions whenever possible.
Ask The Pharmacist: Drug Allergies Versus Side Effects in Workers’ Comp
True medication allergies are rarer than side effects, but are potentially more dangerous, and are a result of the activation and response of the body’s immune system to an “insult” or “foreign body.” Allergies occur across a range of severities, from mild to life-threatening, and often only occur on the second exposure to the drug, food or substance that triggers it.
What is the Coventry Outcomes-Based Network Program?
The program provides a channeling mechanism to health care providers who demonstrate a depth of experience in treating workers’ compensation injuries and exhibit consistently better overall claim outcomes.