Podcast

The Hidden Risk in Third Party Claims Isn’t Regulation—It’s Execution

… Dan. And Michele, let’s talk about your area of expertise. Can you walk us through some of the top regulatory changes that have or could have the biggest impact on third-party claims … across the US, and some of this has been adopted and some of it hasn’t, but, starting at the top, statute of limitation changes. We have states that have very long timelines, and more now … I sure can. One of the most problematic states we have is Texas. Georgia was at the top of the list, needing reform, especially with civil remedies and looking at real medical …
Article

Supporting Our Clients for 70 Years with Insurance Technology

… having their claims handled, but also how companies themselves will operate. What trends are top-of-mind for you in auto physical damage? On the auto physical damage side, there are a number … and severity continue to rise. Cost containment solutions that address these issues are top of mind both for us and for our clients. On the first party side, we continue to look for …
Article

Breaking down DME

… Although a few post-surgery DME items were still in demand, most of the items remaining in the top 10 were needed to treat short-term injuries. They included mobility devices, like crutches …
News Release

Mitchell Expands Support for EVs Through Industry-First Data Licensing Agreement with Rivian
News Release

Genex’s Catastrophic Injury Management and Crisis Response Program Brings Together Two Leading Programs in Case Management Excellence

… and disabled employees. Genex, a clinical management leader throughout North America, serves top underwriters of employees’ compensation, automobile, disability insurance, third -party …
News Release

Mitchell and asTech® Introduce Integrated Solution for OEM Scanning

… for insurance carriers and vehicle owners. “We are honored to work with Mitchell, a top North American provider of automotive claims and collision repair solutions,” said Cris …
Article

Empowering Employees to Make Informed Decisions
News Release

Mitchell Predicts 2021 Trends in Its Fourth Quarter 2020 Industry Trends Report

… mostly from synthetic drugs. Fraud, which costs $30 billion each year , should also remain top of mind right now for carriers, since the changes caused by the pandemic have altered …
Blog

Expertise and a Strong Specialty Network are Critical in Helping Injured Workers Recover from Opioid Use Disorder

… this work falls to experienced case managers, who often have good working relationships with top providers in a given network. That strength in the clinical realm can be matched with …
Blog

Networks Support Telemedicine for Continued Care

… beyond our nurse triage program. Our network team immediately started reaching out to our top providers across the country to confirm whether they had telemedicine accessibility.  The …
News Release

Several Marijuana Bills Under Consideration

… for recreational use. Legalizing marijuana for recreational use was one of the Governor's top agenda items for 2019. Texas SJR 8 proposed a constitutional amendment to legalize marijuana …
News Release

Stone Point Capital to Acquire Genex Services from Funds Advised by Apax Partners

… than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Making Recall Data Available When it’s Most Valuable: At the Time of a Vehicle Repair

… available, unless the recall has generated media coverage, most consumers won’t have it top of mind to check safety recalls on their vehicle. "One method to inform consumers is to push …
Article

How Enterprise Companies Are Choosing the Right Hybrid Cloud Architecture

… that drive their decisions. Understanding total cost of ownership and return on investment are top priority, and they’re both difficult to quantify. Data usage costs labor and equipment costs, …
News Release

Genex Services White Paper Examines the Tipping Points of Routine Workers' Compensation Claims

… employees and 47 service locations throughout North America.  The company serves 381 of the top Fortune 500 companies in the U.S. today. In addition, Genex is the only company that delivers …
Article

Specialty Solutions Spotlight: Emerging Workers' Comp Technology Trends

… transportation and time off work. According to Enlyte’s Trends Report , telemedicine was the top technology initiative that the workers’ compensation industry invested in in 2021.  …
Article

Strategies for Adapting to an Evolving Workforce

… and technology that create a new, better employee experience. These are all items that are top-of-mind for industry executives as we navigate what is next in professional environments.   …
News Release

Mitchell, Genex and Coventry Unite Under a Single, New Brand: Meet Enlyte

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers’ compensation, automobile, disability insurance, third-party …
News Release

Mitchell, Genex and Coventry Unite Under a Single, New Brand: Meet Enlyte

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers’ compensation, automobile, disability insurance, third-party …
Article

WC injuries in a new and inexperienced workforce

… industry took a massive hit with layoffs alone, and then you had the voluntary turnover on top of that. …
Article

The Power of Advanced Reporting & Analytics: Highlighting Actionable Insights in the Claims Process

… of CEOs at a variety of major P&C insurance carriers that they surveyed consider analytics a top priority, only one in six responded that analytics was making a large impact. The reasons for …
Article

Why Your Bodily Injury Adjusters Are Overloaded with Work, Hint: You Might Be Asking Them to Focus on the Wrong Things

… to fully understand each claim and effectively negotiate an accurate settlement every time. On top of that, third party adjusters typically face many administrative tasks that can take them …
Article

Computer Vision: From Diagnosing Cancer to Transforming the Collision Claims Process

… imagination. Just six years later, AI has gone from game show gimmick to one of Gartner’s 2017 Top Ten Strategic Technology Trends . Every day brings more news about the latest advancements, …
Article

Average Length of Rental for Repairable Vehicles: Q3 2016

… and moving to 9.1 days. In each state and region, there is a significant delta between the top and bottom quartiles which indicates the opportunity for shops to drive results by focusing …
News Release

Honoring The Heart: 2017 Heart of Case Management Awards

… than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Podcast

Exploring Use of GenAI in P&C

… build it once, and then they just kind of work in perpetuity. You have to be regularly on top of this stuff, which then gets into good data hygiene, right? Same thing with data. It’s going to change over time, and so you got to just be really on top of that kind of governance model to make sure that these models don’t start providing answers …
Article

COVID-19 P&C Industry Update: Regulations, Telemedicine, Access to Care and Testing

… and casualty lines of insurance. The pandemic quickly moved this mode of a visit to the top of the priority list, leaving everyone wondering why this had not happened sooner. … compensation and auto claims. Managing individual rules and legislation from 50 states on top of federal government guidance has created a quagmire of rules and welcomed changes. The …
Article

Beyond the Buzz: Do You Have GenAI FOMO?

… If businesses don't stay on top of the latest trends and start delivering value immediately, they risk alienating customers …