White Paper

Help Combat Opioid Misuse

… as well as to manage injured workers taking opioids. The next step is to attack the source of the problem by further constricting the flow of opioids going to injured workers. Last, we must find new, more effective ways to help injured workers recover from the negative effects of opioid misuse and, ultimately, return to productivity and good health. Download today …
Article

Corporate Responsibility: How Employee Engagement and Community Engagement Go Hand-in-Hand

… Employee engagement is a top priority for every human resources executive, and for good reason. According to a PWC study , … likely to resign. Despite these powerful statistics, Gallup reports that only about one third of U.S. workers are engaged at work. With so much at stake, why are engagement numbers so low? … program? With the understanding that there’s no single solution, many companies start with a “top-down” approach and identify causes within specific categories that are aligned with their …
CE Webinar

Innovations in Pain and Opioid Management, Treatment, and Recovery

… In this session we reviewed the epidemiology of the opioid crisis with a focus on the impact on employers. We then discussed pain as a … phenomenon providing both adjusters and case managers with a deeper appreciation of the available interventions that will help injured workers recover function and experience … under our care who are struggling with opioid dependence and ultimately mitigate the risk of death and adverse outcomes. …
Blog

Medication-Assisted Treatment (MAT) Trends in 2018

… using methadone, buprenorphine, or naltrexone along with counseling and other support is one of the options for managing opioid use disorder. Analyzing the trends within our data related to these types of medications can provide valuable additional insight into the prevalence of evidence-based and guideline-supported approaches related to overall opioid strategy. Watch …
News Release

WorkCompCentral.com: Industry Waits for UR Regulations to Answer Unresolved Issues (subscription required)

… Utilization review requirements in California are in a state of limbo, with mandates from a 2016 reform bill now in effect while the industry awaits Division of Workers' Compensation regulations to fill in certain details. The situation was pointed out in … law in September 2016, requires utilization review organizations to have URAC accreditation as of July 1, 2018. Continue reading here with a subscription to WorkCompCentral.com. …
Article

In a Data-filled World, Stories That Rely Solely on Numbers Don’t Add Up

… analytics, predictive modeling, data science, and statistics as the most compelling means of persuasion and communication. Somewhere in the fascination with all things data, we are led to conclude that data in and of itself is the end, the goal, the Shangri-La of enlightenment and understanding. That’s not the case. The numbers should provide the color to …
Conference

NORTHEAST 2024

… The highly anticipated NORTHEAST automotive repair event is tailored to meet the diverse needs of professionals across the industry. The conference offers a mix of seminars, presentations, product demos and activities with opportunities for networking and … to calibrating. These solutions are designed to support collision facilities in their delivery of proper, safe and efficient vehicle repairs. …
Author

Lisa Robinson

… Lisa Robinson brings over two decades of experience in regulatory and accreditation environments, health care quality and clinical … nurse, certified case manager and holds a Master’s in Health Informatics and a Doctorate of Education in Healthcare. Dr. Robinson has authored multiple articles around Utilization … the workers’ compensation industry as well as published her research study on the Influence of Medical Cannabis-related Social Stigma on Family Caregivers. …
News Release

Enlyte Named to CIO 100 Award List

… have recognized innovative organizations around the world that exemplify the highest level of strategic and operational excellence in information technology. Enlyte was honored for its … business processes, enabling growth and creating competitive advantages.  “This year’s class of award winners have distinguished themselves with many groundbreaking projects using AI, quantum computing, facial recognition, analytics and more,” said Anne McCrory, chair of the 2023 CIO awards programs. “Their innovations improve customer experiences, track …
CE Webinar

Common Foot & Ankle Injuries in the Workplace

… to look for during the claims handling process. This course will review the common sources of foot and ankle injury. The instructor will discuss common foot and ankle injuries and show examples through the use of x-rays from case studies. A thorough review of treatment options and basic anatomy will assist the learner in making referral decisions in …
Article

Auto Casualty Medical Price Index: Q3 2017

… The National CPI for All Services, as reported by the Bureau of Labor Statistics in November 2017 is 123.6, which reflects a 0.4 percent increase since Q2 2017. For the same period of time, Q2 2017 to Q3 2017, the National Auto Casualty MPI decreased 1.37 percent and as of November 2017, sits at 118.7. Since Q1 2006, the MPI has increased 18.2 percent while the …
News Release

Workers' Comp: The Next Major Data Breach Target?

… suffer a major data security breach? Security experts with Genex Services, a leading provider of managed care services for the workers' compensation industry caution that, as with any industry today, the possibility of a major data intrusion is always a concern. However, with knowledge, preparation, and … from getting into the wrong hands. To help provide insights for a broad cross-section of industry leaders, not just those in IT or data security, Genex has developed a free …
Conference

IAIABC Forum 2026

… and workshops on hot industry topics and trends based on committee work.  Through the exchange of ideas, information, and strategies, attendees of The Forum learn from each other and develop relationships and networks they can use throughout their careers in the industry.  The IAIABC is one of the only places where regulators and private industry stakeholders sit at the same table in …
Conference

IAIABC Forum 2025

… and workshops on hot industry topics and trends based on committee work. Through the exchange of ideas, information, and strategies, attendees of The Forum learn from each other and develop relationships and networks they can use throughout their careers in the industry. The IAIABC is one of the only places where regulators and private industry stakeholders sit at the same table in …
Podcast

Are You Thankful for Workers’ Comp? 2021

…   It’s Thanksgiving week and, as most of our listeners know, it’s time when Inside Workers’ Comp celebrates our annual tradition by … our “Why We’re Thankful for Workers’ Comp” episode. This year, we open the floor to members of our Enlyte parent brand and pose the question to key players in our industry: Rebecca Morgan, … Anne Levins, SVP, Network Product & Analytics, Coventry; and Debbi Gillespie, RN, CCM, Heart of Case Management Award Winner, Genex. Listen and learn why they believe this year’s …
Author

Donna Bradshaw

… Donna Bradshaw is vice president operations of IME Services at Genex Services. With more than 30 years of experience, Donna has been responsible for writing operational plans to meet various state … Area of expertise …
Blog

Prescription and Private Label Topical Trends in 2019

… Topicals are being prescribed in workers’ comp with growing frequency, ranking 2nd among the top therapeutic classes at 15.9% of total drug cost and representing 5.7% of total prescriptions. Within this class, cost drivers including prescription (Rx) and private …
Conference

IAIABC Forum 2024

… and workshops on hot industry topics and trends based on committee work. Through the exchange of ideas, information, and strategies, attendees of The Forum learn from each other and develop relationships and networks they can use throughout their careers in the industry. The IAIABC is one of the only places where regulators and private industry stakeholders sit at the same table in …
White Paper

Reducing Opioid Utilization in High MED Claims

… from the medical community, government, and health advocates. However, there are thousands of injured employees who have been taking opioids for years. This retrospective review examines the potential results of taking a more personalized approach to opioid management, including: Strategies the workers’ … compensation industry has taken to reduce inappropriate opioid usage A retrospective review of the personalized approach to high Morphine Equivalent Dosing (MED) patient care …
White Paper

Beyond the Surface: A Deeper Look into Diagnostic Imaging

… also enable employers and payers to make informed decisions while supporting the well-being of injured employees. In this piece, we will examine: The significance of diagnostic imaging within workers' compensation The intricacies of the present diagnostic imaging environment The crucial role specialty solution providers play …
Conference

WCRI 37th Annual Workers’ Comp Issues and Research Virtual Conference

… highlight the Institute’s latest research findings while drawing upon the diverse perspectives of highly respected workers’ compensation experts and policymakers from across the country. Conference registration is free for members of any organization that has a WCRI membership. Following the live conference dates, the … late fall. Plan to stop by the Mitchell | Genex | Coventry virtual booth on the Exhibitor Hub of the Whova App where you can connect, ask questions, download resources and more. Click here to …
Virtual Event

High Impact Pharmacy: Key Trends for Your Pharmacy Program

… How are drugs priced? What drugs are the leading cause of price increases? What matters more - the drug or the utilization? And what should you be doing … says, “If you’re controlling appropriate utilization, you also control price in a number of ways. Through valuable data analytics, enhanced technology applications and various clinical programs that drive patient safety, we’re starting to get to this future state of really managing total claims cost and really driving outcomes through clinical management in …
News Release

Genex Case Management Operations Moving Forward in Texas

… – Feb. 18, 2021 – As millions of Texans cope with significant power outages throughout the state, Genex Services, a leader in … telephonically until it's feasible for a local field case manager to assume management of the file.  Should situations change over the next few days, Genex will continue to provide … and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
News Release

New York Announces Full Formulary Implementation Date

… December 2020 approached, the Board announced one more delay so that the full implementation of the formulary would follow on the heels of the rollout of their new prior authorization system. The Board's decision to wait until after the …
Conference

Toyota Certified Collision Center Performance Group Expo 2025

… annual Certified Collision Center Performance Group Expo brings together the largest gathering of Toyota certified facilities with leading collision industry partners. This exclusive event … be on hand to demonstrate how our close collaboration with Toyota has enabled the integration of VIN-specific recall notices and Toyota Recommended Repair Procedures in Mitchell Cloud … powerful enhancements provide estimators with access to information critical to the delivery of proper and safe vehicle repairs. …
Virtual Event

Top Collision Industry Trends to Watch in 2024

… years, the collision industry has faced unprecedented challenges. Will 2024 produce more of the same? In this live CIECAST webinar, Mitchell’s Director of Claims Performance, Ryan Mandell, will discuss the most consequential trends affecting … repairers, auto insurers and vehicle manufacturers this year. Those trends include the impact of: More trucks, SUVs and luxury automobiles on the road Fluctuating vehicle prices on total loss …
News Release

AM Best: COVID-19 Influence on Workers' Compensation Could Be a Lasting Market Changer

… Could Be a Lasting Market Changer.” In the interview, Mitchell's senior vice president of regulatory compliance management explained the potential for long-term impacts of the novel coronavirus on workers' compensation and described how the regulatory environment is … working conditions such as working from home and telemedicine.'" To read more, download a PDF of the A.M. Best article here . ©A.M.Best—used with permission. …
Blog

How Long is a Filled Prescription Good For? Does the Medication Ever Go Bad?

… date indicates the time period the prescription drug can be expected to meet the claims of the Pharmacopeial monograph (information sheet provided with a medication), that it conforms … defines storage conditions, packaging type, specific drug characteristics, and the number of times the drug container may be opened. While it is true that some medications may continue to … if it is used after its expiration date or stored improperly. The integrity or stability of a drug product can be affected by several factors, including considerations related to extreme …