Article

Three Automotive Claims Market Predictions for 2020

… With the end of 2019 rapidly approaching, it is only natural to start thinking about the year ahead. We took a … the past three years and started to forecast what we expect to see in the year ahead. The wave of complexity in the automotive industry shows no signs of slowing down, and that means additional pressures on claims costs in the coming year. The … 1. The Average Cost of Repair Will Exceed $3,600 …
News Release

Genex Becomes National Kids' Chance Partner

… —After years of supporting chapters on the state level, Genex Services has agreed to become a national partner of Kids' Chance of America (KCOA). The new partnership will enable Kids' Chance to further its … partnership broadens our efforts to assist in that endeavor. We're proud to be associated with an organization that does so much for children who have endured the traumatic life event of a …
News Release

Leading Quebec Insurance Company Implements Mitchell Solutions to Provide Policyholders with a Fast, Efficient Claims Process

… Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … help improve claims handling efficiency and accuracy. The Quebec-based insurer, a subsidiary of iA Financial Group, was founded in 1973 and is a leading provider of auto, property, casualty and liability insurance. After careful consideration, iAAH chose … clients to succeed in today’s ever-changing environment. Each month, Mitchell processes tens of millions of transactions for more than 300 insurance providers, 20,000 collision repair …
Blog

2020 Year in Review

… topics and insights on the issues affecting the work comp industry. Read on for a summary of our top five blog posts of the year. … Top 5 blog posts … Top-Ranking Drug Classes in 2019 This piece was first published in June making it one of the earliest pieces in the Coventry Drug Trends Series. As the title suggests, this piece … sent to work from home for the first time earlier this year. Coventry has always had a mix of employees working from home and in the office. We decided to reach out to our work from home …
News Release

Genex's Delphia Frisch Among 2016 Women to Watch

… and guide it toward future growth. As Genex Services grew from a business concept to one of the leading medical cost management firms in the industry, … was a driving force. Rising through the ranks of management to senior management and then to executive leadership, Frisch became an integral part of the Genex success story. Today, she serves as … , where she oversees the four primary business units of Genex. For her significant achievements, Frisch has been formally recognized as one of the …
News Release

Mitchell Announces Collaboration with Qualcomm Technologies to Enable XR Smart Glasses Solution for Collision Repair Facilities

… Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, has developed a proof-of-concept XR (Extended Reality) smart glasses solution for collision repair facilities, in … look forward to sharing our concept with the audience at the upcoming mPower conference.” “As an inaugural member of the Qualcomm XR Enterprise Program, Mitchell's use of XR technology will …
News Release

Enlyte Publishes 2022 Workers’ Compensation Technology Trends Report

… Enlyte , the parent brand of Mitchell, Genex and Coventry, today released survey results of its 2022 Workers’ Compensation … for injured employees, focus on communication, improve return-to-work processes and more. Top findings from the 2022 survey include the following: The workers’ compensation industry … president of product management at Mitchell. “As the world begins to transition into more of an endemic phase, we anticipate a continued focus on technologies that can automate manual …
Virtual Event

2021 Regulatory Predictions for Auto Casualty and Workers’ Comp [Podcast]

… and auto casualty regulatory environment was more active than ever—since the start of the COVID-19 pandemic, U.S. states have passed a multitude of executive actions and emergency regulations. As we look ahead to 2021, the industry will start to see the long-term effects of these new COVID-19 regulations. Listen to our podcast to hear our legislative and regulatory … In this podcast hosted by Mitchell Senior Director of Marketing Shelley Callahan, our regulatory experts, Mitchell Senior Vice President of …
Case Study

Medicare Set-Aside Government Case Study

…  He underwent a L4-5 micro-discectomy and decompression. After the surgery, the IW reported an 80-90% improvement continued to take Flexeril and Duexsis for residual pain. …
News Release

Enlyte Celebrates National Adjuster Day With Clinician-Reviewed Medical Records Tool to Ease Claims Burden

… —Adjusters are often considered the foundation of insurance industry success, but their vital role is often underappreciated. So, once again, Enlyte is celebrating these professionals in honor of National Adjuster Day, Aug. 17, by launching another product designed to make their lives … and respects the dedicated work of adjusters,” said Laudermilch. “With MRS, we’ve created an AI and clinical resource devised to help adjusters expand their claim processing capacity and …
Article

Rising Temperatures and Rising Risks: Ensuring Workplace Safety with Enlyte's ClinicalCare24

… As temperatures climb, so do the risks of workplace injuries related to heat. Recent studies, including comprehensive research by the Workers Compensation Research Institute (WCRI), highlight the growing impact of heat on workplace injuries and workers' compensation claims. With summer in full swing, it is … Direct and Indirect Effects of Heat on Workers … as indirect effects such as impaired cognitive and motor functions, increasing the likelihood of accidents. These conditions can escalate quickly, requiring immediate and informed responses …
News Release

Genex Services Acquires IME Leader Med-Eval

… in medical cost containment and disability management services, has announced its acquisition of Med-Eval, a leading provider of independent medical examination (IME) and diagnostic network services for the workers' … and other organizations that need assistance with medical review services. “This is an exciting opportunity for Med-Eval,” said Valasek. “Pairing our programs with a leading … throughout North America. The company serves 381 of the Fortune 500 companies as well as the top workers' compensation and disability carriers and third-party administrators in the U.S.  In …
News Release

CCMC Elects Chikita Mann to Serve on Board

… Certification (CCMC). As a new commissioner, Mann will serve on a board that governs one of the most active and prestigious certification organizations supporting the case management … a great opportunity to enhance the case manager's role on multidisciplinary teams in all areas of health care. “I firmly believe that case management certification is the avenue to ensure the … case managers who understand and practice a holistic approach to patient care,” Mann said. “As an elected leader of the board, I look forward to advancing the Commission's mission and vision …
News Release

Mitchell Expands Third Party Claims Capabilities to Include Coventry Integrated Auto Network

… has been expanded with the Coventry Integrated Auto Network , a premier national network of directly contracted medical providers. The expansion is designed to enable fast and fair … efficiency, payment accuracy, and cost containment. Mitchell and Coventry are both part of the Enlyte family of companies. By pairing Coventry’s Integrated Auto Network with Mitchell’s … facilities nationwide, helping to improve adjuster capacity to handle more claims while paying an appropriate contractual amount for unrepresented third party claims.” The combination of …
Blog

Stop by ‘Any Time’ Medical Care

… Older woman with younger woman smiling in embrace As her power of attorney for medical care, Mom requested I accompany her to her doctor’s visit so that I could hear details about her intended treatment plan. Mom was 74 years old with a lot of medical conditions that required constant monitoring. I anticipated there would be a lot of … necklace, earrings, perfume, and perfectly quaffed hair, I suspected this wasn’t going to be an average doctor’s visit. Never did I anticipate that most weeks she visited the doctor three …
Article

AI and Its Impact on Automotive Claims

… For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). Despite repeated attempts to advance its use, it wasn’t until … embrace AI and its ability to improve the claims process, they are devoting a larger portion of their technology budgets to AI-enabled solutions. In fact, according to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is …
News Release

Genex Services Acquires Excel Managed Care, Expands Clinical Services

… Combination of industry leaders will further enhance quality of case management and utilization review in workers' compensation and disability services … in medical cost containment and disability management services, has announced its acquisition of Excel Managed Care & Disability Services, an established provider of occupational and … and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Ask The Pharmacist: Prescription Drug Monitoring Programs (PDMP)

… substance dispensing. These databases are run at the state level, and the main intent of such programs is to screen for suspected drug diversion (i.e., using drugs for illegal … state, but they are typically available to health care providers and pharmacists as a means of reviewing a patient’s-controlled substance history regardless of source of dispensing (i.e., … pharmacist. Do you have a workers’ compensation or auto related pharmacy question? Send us an email at AskThePharmacist@enlyte.com . To read more Ask The Pharmacist articles, please visit  …
Virtual Event

Go Paperless: Digitizing the Claims Payment Process

… continue to build and enhance their global digitization strategies, especially in the midst of the COVID-19 pandemic. Across the auto casualty and workers’ compensation insurance ecosystem … more from Adam Gerger, senior strategy and planning manager, and Stacey Hendrickson, director of client services, about the digital economy, the benefits of achieving a paperless claims process, rules and regulations for electronic payments and …
Article

Person-First Support Drives Better Recovery and Return-to-Work Results

… Using tools like motivational interviewing, they quickly surface what’s getting in the way of progress.  They are trained to:  Offer a … of physical, mental and social factors Spot … about pain, symptoms or prognosis Identify signs of … stress, anxiety, isolation or loss of routine … plans and timelines using nationally recognized guidelines Manages the clinical aspects of the claim, including return-to-work planning  For you, that means better documentation, fewer …
Article

What's in Your Medicine Cabinet?

… How many of us have medicine cabinets where we store our “you never know” items? We routinely pick up cough drops and syrups, adult and child variations of over-the-counter (OTC) pain relievers, muscle creams, bandages, even some essential oils for … can help confirm the best path for treating pain. This article was previously published as an Expert View on workerscomepnsation.com on November 1, 2022. …
News Release

Mitchell Collaborates with Toyota to Provide Real-Time Access to Vehicle Recall Data

… Collision repairers will receive instant notification of an open recall when the Vehicle Identification Number (VIN) is decoded. … —Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and … (NHTSA) recently reported that safety recalls affected more than 53 million vehicles and items of motor vehicle equipment in the US. To help ensure this data is easily accessible to collision …
Article

Specialty Solutions Spotlight: Accessing Quality Hearing Aids for Workers’ Comp Claims

… Which type of hearing aid is best for my injured employee?  With advancements in technology and design, a wide range of hearing aid options are available to suit diverse hearing needs and preferences, including … hearing abilities due to conduction or nerve damage. By understanding the different types of hearing aids, their features, and benefits, claims professionals can work with injured … BTE aids are appropriate for almost any type of hearing loss and fit on top and around the outer ear and connects to a custom earpiece within the ear. This type of …
Article

Quick Guide to Field Case Management Specialty Services

… Explore our comprehensive suite of field case management specialty solutions, encompassing everything from catastrophic injury … CATASTROPHIC INJURY MANAGEMENT: Our team of over 500 catastrophic case managers are available 24/7/365 through our catastrophic hotline. … other sensory deficits     Crush injuries Gunshot wounds Multiple trauma Traumatic amputation of limb Occupational radiation or chemical exposure Injured employee under 24-hour medical care   …
Article

Ticket to Work

… be to not have to earn a paycheck. But how long would we be happy? The truth is, regardless of the “bad” days, we derive much of our personal and social identity from work. It contributes to our self-esteem, self-confidence, and sense of self-worth and productivity. A regular paycheck allows us to provide for our families and have … This voluntary program was developed from the Ticket to Work Incentives Improvement Act of 1999 (with additional enhancements in 2009), which Congress signed to increase opportunities …
Article

Ticket to Work

… be to not have to earn a paycheck. But how long would we be happy? The truth is, regardless of the “bad” days, we derive much of our personal and social identity from work. It contributes to our self-esteem, self-confidence, and sense of self-worth and productivity. A regular paycheck allows us to provide for our families and have … This voluntary program was developed from the Ticket to Work Incentives Improvement Act of 1999 (with additional enhancements in 2009), which Congress signed to increase opportunities …
News Release

States Considering Legislation Related to Drug Pricing and Managed Care

… In the new year, states continue to wrangle with many of the same issues we have seen in past years, but we are seeing some new twists and a surge of bills on a couple topics. These topics include opioids , drug formularies , directed care , … dispensing fee structure for their Medi-Cal system. They just adopted a tiered dispensing fee of $13.20 for pharmacies processing less than 90,000 claims per year and $10.05 for pharmacies …
Blog

3 Important Factors in Handling a Catastrophic Case

… for the most severe worker injuries demands swift and precise decision-making. In part 2 of her podcast series, Laney Bond, Genex National Catastrophic Program Manager, offers key steps … I’m Tom Kerr. In part two of our series on catastrophic injury management, Laney Bond offers strategies to keep claims on … carriers, attorneys, and any other party that may be involved, like a TPA. When any one of the key players involved in a claim disengages from the communication, the claim instantly …