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Ever since the state of Michigan released its new auto no-fault fee schedule legislation, insurance carriers and others in the industry have had a variety of questions to help clarify details of the new law.
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What You Need to Know About Extended Reality
The concept of Extended Reality (XR) conjures up images of virtual computer worlds built as an escape from everything around us.
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The Insurance Workforce: How to Maintain Knowledge & Set New Employees up for Success
For the past few years, the insurance industry has become increasingly concerned that many of its most experienced adjusters are thinking about ret
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Partnering to Transform the Claims Journey
Peanut butter and jelly. Bacon and eggs. Coffee and cream. It’s hard to imagine one without the other.
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Current Used Vehicle Market Conditions: Q2 2020
June 2020 Kontos Kommentary The following commentary is produced monthly by Tom Kontos, Chief Economist, KAR Global.
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Cracking the Code: What DTCs Tell Us About Vehicle Repair Trends
Diagnostic scanning has become a critical first—and last—step in the repair process.
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At the eye of the storm: An opioid overdose epidemic and a viral pandemic converge
As 2020 opened, a persistent and tragic opioid overdose epidemic was near the front of a list of national concerns in the US.