Just like the novel coronavirus itself, the emergence of so-called long COVID has surprised both the patients who couldn’t shake their symptoms and the clinicians who have struggled to provide effective treatments. Now, as the U.S. looks to move past the pandemic, there remain unanswered questions about how this fallout from the virus might hamper some workers and for how long. These uncertainties could have important implications for workers’ compensation. By some measures, one in four patients who get COVID-19—even those with mild or asymptomatic cases—will experience subsequent symptoms that range from muscle and nerve pain to breathing difficulties to anxiety and depression. The scope of the challenge will require providers and employers to better understand the nature of the conditions, their origins, and the best paths for treatment. Watch this on-demand webinar to learn more about long COVID and the implications for workers and employers.
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Morphine Equivalent Dose (MED) Continues to Decline
In 2018 Coventry’s pharmacy benefit management solution, First Script®, saw a 7.8% decrease in average MED per prescription for its retail and mail-order channels. This was the largest decrease in the last 5 years across First Script’s retail and mail-order programs. In addition, there was a reduction in the percentage of opioid scripts with greater than or equal to 90 MED. To better understand why this is important let’s answer a few questions.
Humanizing the Collision Claims Experience in the Digital Age
Today’s customers have high expectations. From ordering coffee to online banking, they experience personalized, on-demand service from the businesses they interact with, and they expect the same from their insurers. How can insurance claims organizations adapt to a digital world and continue to exceed customer expectations? Start by reading these five tips from industry experts for humanizing the collision claims experience.
Arizona Industrial Commission Proposes Changes to Pharmacy Fee Schedule
The Industrial Commission of Arizona posted their staff proposal and request for public comment for the 2019/2020 Arizona Physicians' and Pharmaceutical Fee Schedule.
Texas Joins Ranks of States with Opioid Limits
The Texas legislature passed HB 2174, implementing several policy changes related to the prescribing of opioids, including new prescribing limits for acute pain.
Property & Casualty in the Age of Humane Automation
Alex Sun's recent article about "humane" automation has been featured in Carrier Management.
The Heart of Case Management Awards
The Heart of Case Management Awards recognizes Genex case managers who have gone beyond traditional duties to improve the lives of injured employees.