Just like the novel coronavirus itself, the emergence of so-called long COVID has surprised both the patients who couldn’t shake their symptoms and the clinicians who have struggled to provide effective treatments. Now, as the U.S. looks to move past the pandemic, there remain unanswered questions about how this fallout from the virus might hamper some workers and for how long. These uncertainties could have important implications for workers’ compensation. By some measures, one in four patients who get COVID-19—even those with mild or asymptomatic cases—will experience subsequent symptoms that range from muscle and nerve pain to breathing difficulties to anxiety and depression. The scope of the challenge will require providers and employers to better understand the nature of the conditions, their origins, and the best paths for treatment. Watch this on-demand webinar to learn more about long COVID and the implications for workers and employers.
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Holding the Frontline During COVID-19: 2020 Heart of Case Management Awards
Winners of preeminent case management award show resilience during an unprecedented year WAYN
Heart of Case Management Awards 2020
In a year when pandemic restrictions put the world on pause, Genex Services’ case managers kept going, determined to help injured employees regain
Getting It Right Makes All the Difference
As a telephonic case manager for Genex the past five years, Dianna Zellerman has mastered the ability to overcome one of the biggest challenges a non-field case manager faces in working with injured employees: establishing trust. This critical skill made all the difference in ensuring this injured woman received the right medical treatment to return to work.
Off the Streets and Safe from COVID
Rebecca Almskog is a field case manager with 25 years of nursing experience in the Denver-area. She put her critical thinking skills and knowledge of local resources to work when assigned to a case involving a homeless injured employee with several comorbidities who was on the streets during the height of the COVID-19 pandemic.
Breaking Down Barriers
Mariana Diaz, BA, CPDM, is a bilingual Integrated Disability Case Manager (IDCM) assigned to a major manufacturer of building and remodeling supplies. She employs her cultural expertise in managing her cases and often assists other case managers with communication with Spanish-only speaking employees and families.