Thanksgiving is coming, which means it’s time for our favorite podcast of the year: What are You Thankful for in Workers’ Comp? This year, we invited three experts who share very different reasons why they are grateful for comp: Heart of Case Management Award winner Charlene Ramsey, RN, BSN, CCM; Helen Froehlich, vice president of case management; and Donna Bradshaw, vice president of IME Services. We hope their responses lead you to contemplate on your own unique role in workers’ comp and how YOU make a difference in the lives of others.
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New York State Workers' Compensation Board Provides Updates on Prior Authorization Requests
According to the guidance from New York, non-pharmacy prior authorization requests should be emailed and pharmacy-related prior authorization requests should still be submitted via the portal.
From Homeless to Hope
As coronavirus fears continue to grip our world, we think about the nurse case managers on the front lines, helping injured employees recover. Their determination to meet this goal often goes beyond the physical injury and extends to improving the whole person. And, in a time when all of us could use an extra dose of optimism, we bring you a truly inspirational case involving Genex field case manager Becky Almskog, RN, BSN, CCM, of Colorado, who not only helped an injured employee find hope, but also a home.
Keeping Your Remote Teams Engaged in a Changing World
Leaders can employ three key principles to guide a remote employee engagement strategy during the COVID-19 Pandemic.
Missouri, Washington and West Virginia Adopt Emergency Changes
Three states adopt emergency changes to pharmacy care in relation to COVID-19.
Continuing Care During COVID-19
“Genex Works: Moving claims forward during COVID-19,” is a regular series designed to provide you with updates on how Genex is working with companies like yours to continue claims progression during this unprecedented time. We hope this series helps you better address claims challenges due to COVID-19 and provides continual assurance that your injured employees are receiving the services they need during this crisis.
Mitchell Intelligent Estimating Solution Ready for U.S. Early Adopters
Mitchell brings claims automation a step closer to reality with commercial availability of the Mitchell Intelligent Estimating solution for U.S. insurance carriers.