After a traumatic event, injured workers may want to avoid the scene of the accident. But returning to work could help them heal.
Through exceptional compassion and dedication, 2026 Heart of Case Management winner Jennifer Theriot, RN, CCM, DOLCM-CTR, helped two severely injured employees navigate recovery and return to work. Watch her inspiring story of advocacy, resilience and commitment to better outcomes.
Through clinical expertise, empathy and persistent care coordination, 2026 Heart of Case Management winner Lauri Tinelle, MSN, RN, CCM, helped an injured employee navigate a complex recovery and move toward a positive resolution. Watch her inspiring story of advocacy, trust and dedication to better outcomes.
After nearly six years away from the workforce, an individual returned to his career as a systems engineer with the help of 2026 Heart of Case Management winner Jenny Fieberg, MA, CRC, CEAS, and the Ticket to Work program. Watch how Jenny's guidance and ongoing support helped make his return to work possible.
Better outcomes take many forms. The 2026 Heart of Case Management Customer Division winners, Gerd Thomas, Belinda Land-Davis, Sarah Black and Mary Perez, demonstrate how clinical expertise, advocacy and compassion can make a difference in complex recoveries. Watch their inspiring stories and discover the people behind better outcomes.
Following a traumatic workplace event, an injured employee struggled with anxiety and fear about returning to work. 2026 Heart of Case Management Behavioral Health Spotlight Winner Corrine Carter, MSN-Ed, RN, CCM, helped her find the behavioral health support and confidence needed to recover and begin a new career. Watch how Corrine's empathy and dedication made a lasting difference.
Discover the latest pharmacy trends impacting workers’ compensation and auto casualty, from rising drug costs to emerging challenges. Register for our webinar to gain expert insights and actionable strategies.