Risk & Insurance: Flight Attendant to Nurse Case Manager: A Fulfilling Second Act
Theresa Martin, Genex case manager found her calling later in life, bringing life experience, passion and drive to workers' comp claims.
Theresa Martin, Genex case manager found her calling later in life, bringing life experience, passion and drive to workers' comp claims.
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Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.
Mitchell Senior Vice President Michele Hibbert-Iacobacci discusses the Michigan auto no-fault reform legislation on AM Best TV.