Vocational Rehabilitation Basics in Workers' Compensation
Event Details
Presenters
Starlene Enfield, M.Ed., CRC
Please note that you can not receive CE credits for watching past webinars.
Starlene Enfield, M.Ed., CRC
Please note that you can not receive CE credits for watching past webinars.
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At a large insurance carrier, adjusters were manually tracking utilization review (UR) determinations and cross-referencing them with incoming medical bills, often across multiple claims. Their traditional manual approach to UR was time-consuming, prone to human error and made it difficult to catch when providers billed for services that had previously been denied or exceeded the authorized limits. As a result, they paid for non-authorized treatments and lost productivity as their adjusters had to spend valuable time on administrative tasks instead of higher-priority responsibilities.
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