Kim Radcliffe
Please note that you can not receive CE credits for watching past webinars.
Rebecca Almskog is a field case manager with 25 years of nursing experience in the Denver-area. She put her critical thinking skills and knowledge of local resources to work when assigned to a case involving a homeless injured employee with several comorbidities who was on the streets during the height of the COVID-19 pandemic.
Mariana Diaz, BA, CPDM, is a bilingual Integrated Disability Case Manager (IDCM) assigned to a major manufacturer of building and remodeling supplies. She employs her cultural expertise in managing her cases and often assists other case managers with communication with Spanish-only speaking employees and families.
Prior to becoming a case manager, Kayla Payne had worked as an emergency department (ED) nurse in one of the busiest EDs in her state. As a catastrophic care case manager, she regularly is assigned to injured employees who are transferred to the same ED. Her experiences dealing with traumatic injuries there have prepared her to manage the most critical workplace injuries, while Payne’s relationships with former ED medical colleagues allow her to quickly gather and report necessary information to adjusters to initiate treatment plans.
We will all remember 2020 for its startling impact on everyday life, from new work norms to how we receive medical care. The workers’ compensation and auto casualty industries have grappled with work-from-home requirements, increased unemployment, telehealth adoption and additional challenges with patient care and recovery. When it comes to pharmacy care, the pandemic has brought forth some issues while placing others on the backburner. This review will examine how the COVID-19 pandemic has affected the industry from a pharmacy perspective and what trends we expect to influence 2021.
By Mariellen Blue, National Director of Case Management and Tim Howard, Senior Vice President, Field Case Management at Genex Services
Alabama and Louisiana have declared states of emergency, which will affect pharmacy care in those states.