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AI and Its Impact on Automotive Claims
For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.
The Shift in Mobility Patterns
Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.
Average Length of Rental for Repairable Vehicles: Q1 2021
Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.
Provider Self-Help Tools Promote Stronger Provider Engagement and Network Performance
Provider support has value beyond administrative convenience. Learn how Enlyte’s digital tools help maintain reliable provider information, support participation, and preserve network access for clients.
Debbie Day named to Teach for America San Diego Regional Board
I am honored to join Teach for America's San Diego regional board of directors and support the organization's ongoing efforts to ensure that all children receive an equal opportunity to learn, grow, influence and lead.
Best Practices for Supporting Mental Health in Comp
There’s a heightened awareness in our industry on how psychosocial factors impact an injured employee’s recovery. But what’s the best way to approach and address these issues? In the fourth and final installment of our mental health in comp podcast series, we ask Nikki Wilson and Tammy Bradly to share some best practices.