We’ve all seen those fascinating videos of robots on an assembly line – long, articulated arms whipping from task to task. That’s what many of us rightly think of when we consider the growing role of automation in the workplace. While that’s part of it, in the coming years we won’t just watch robots in action, we’ll work alongside them and even in tandem with them thanks to artificial intelligence (AI).
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Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.
