While we gather around the table on Thursday, many of us will give thanks for the blessings in our lives. Will workers’ comp be among them? In this edition of Inside Workers’ Comp, we asked industry experts Chikita Mann, Mark
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Workers' Comp
Blog
Why do customers love live chat?
In conversations regarding Coventry Connect (Coventry’s proprietary client portal), one feature that rises to the surface is Live Chat. When discussing with our users, it seems that the opportunity to address an issue the moment it arises is what they like most. Even if the issue is not immediately resolved, it can be quickly escalated by one of our customer service representatives to someone who can help.
Mitchell
News Release
Mitchell Reinforces Commitment to Program Freedom; Showcases Cloud Platform at SEMA 2019
New applications continue to be added to Mitchell's cloud-based open platform for the collision repair and auto claims industries.
Workers' Comp
Podcast
NWCDC 19 Preview
NWCDC is just days away. As you get ready to head back to Vegas, we asked Genex’s Ron Skrocki to give us a preview of what to expect at this year’s conference, including a session he’ll be presenting on Nov. 6 with Mitchell’s Michele Hibbert-Iacobacci and Rebecca Morgan.
Workers' Comp
Blog
Texas Non-subscriber Case Management
Legislation in most states mandates that businesses provide workers’ compensation benefits to their employees. Texas law, however, gives employers the option to opt-out of workers’ compensation, thus becoming a “non-subscriber.” This option has been available since 1913 in Texas. Approximately 22% of Texas businesses are operating as non-subscribers.
Workers' Comp
News Release
Mitchell wins DoxTek Training Excellence Award
Mitchell was recently recognized by its partner DoxTek with the Training Excellence Award at their event Connexion 2019.
Mitchell
News Release
Mitchell wins DoxTek Training Excellence Award
Mitchell was honored with the award at the Connexion 2019 event.