While we gather around the table on Thursday, many of us will give thanks for the blessings in our lives. Will workers’ comp be among them? In this edition of Inside Workers’ Comp, we asked industry experts Chikita Mann, Mark
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Mitchell
Article
Partnering to Transform the Claims Journey
Peanut butter and jelly. Bacon and eggs. Coffee and cream. It’s hard to imagine one without the other. In fact, most would agree that they’re better together than apart. When it comes to business, the same can be said of great partners. Through shared vision and collaboration, successful partnerships have the power to delight customers, meet market needs and spark long-lasting transformation with the introduction of new, innovative solutions. Like any other market, the automotive insurance sector is dependent on fruitful alliances, especially those that use technology to enhance the claims process.
Mitchell
Article
Current Used Vehicle Market Conditions: Q2 2020
Building on a May rebound, wholesale prices in June rose by nearly 10% month-over-month.
Mitchell
Article
Cracking the Code: What DTCs Tell Us About Vehicle Repair Trends
Diagnostic scanning has become a critical first—and last—step in the repair process. While mechanics have long relied on it to identify emission system malfunctions, collision repairers are now more routinely performing pre- and post-scans.
Workers' Comp
Blog
At the eye of the storm: An opioid overdose epidemic and a viral pandemic converge
s 2020 opened, a persistent and tragic opioid overdose epidemic was near the front of a list of national concerns in the US. Some 20+ million Americans are reported to have a substance use disorder and 2M of those misuse opioids.
Workers' Comp
Podcast
Is Your Workplace Safe2Work?
As employers are looking for efficient ways to keep work environments safe from COVID-19, Optis has developed Safe2Work, an app-enabled, web-based
Workers' Comp
Blog
Quality Control in Clinical, Interview with Sharon Riley
We interviewed Sharon Riley, Director of Service Operations for Field Case Management, Coventry about best practices for quality assurance within a clinical case management program. Read on for her insightful responses.