Premiums Written: Q4 2018 Casualty Must-Reads
Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, we were featured in PropertyCasualty360 where Executive Vice President and General Manager Nina Smith explained how data and technology can help improve claims decision making and outcomes.
The Power of Integration and Automation: Humanizing the Claims Process
Getting injured on the job or in an auto accident can have a significant impact on a person’s life. Going through the process of filing a claim and getting treatment can make it even more complicated. In fact, a 2018 study found that one in seven survey respondents said it took longer than expected to settle their Property & Casualty (P&C) claim, with delays adding to their burden.
2019 CPT Code Changes: Technology is King
The American Medical Association (AMA) 2019 Current Procedural Terminology (CPT) code set is here! There are a total of 335 code changes in the 2019 code set. How will these changes impact the casualty industry? After an intensive review of the new CPT code book, the most notable changes are technology-based.
New Medical Price Index Reports Coming in 2019
A Message From Our Team Regarding the Auto Casualty and Workers' Compensation Medical Price Indexes
Guidewire Connections 2019
Guidewire Connections is the conference for people who u
The Power of Perspective: Seeing the Full Picture of a Claim
Every decision matters when handling an auto casualty or workers’ compensation claim. A poor decision could cause a delay in helping an injured worker get back to work, while a well-informed choice could help an auto insurance claimant receive compensation for their injuries sooner rather than later.
Field Inspection vs Virtual Estimating Trends
Insurance companies continue to seek ways to improve customer satisfaction while driving production efficiencies. Historically, most insurance companies offered three, maybe four standard methods of inspection (MOI’s) to assess damages to a vehicle in the claims process. These standard methods often include: a direct repair program (DRP), staff inspection at the vehicle’s location if within a staff member’s territory; or inspection by an independent appraiser.
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