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Workers' Comp Article

Four Security and Continuity Controls to Expect from Your Bill Review Vendor to Prevent Service Disruptions

3 MIN READ

Bill review platforms sit at the center of claims payment operations. When those systems experience disruption, the consequences extend far beyond technology.

Mitchell Virtual Event

2020 mPower Virtual Conference

On-Demand

Over the past several months, the Mitchell | Genex teams have been closely monitoring the developments surrounding COVID-19 and the CDC’s recommended travel guidelines.
Auto Casualty Article

Five Questions With Shahin Hatamian on How to Incorporate More Automation in the Claims Process

5 MIN READ

We sat down with Mitchell Senior Vice President, Shahin Hatamian, to discuss how claims organizations can utilize automation to help expedite processes, thus enhancing overall efficiency and helping claims organizations to better achieve their business goals.
Auto Casualty Article

How to Better Review Costly Hospital, Emergency Room and Other Medical Bills for Third Party Claims

3 MIN READ

Motor vehicle accidents led to more than 2.5 million emergency department visits in 2017, according to the CDC’s most recent estimates. Emergency room and other hospital visits can be costly for insurance carriers, as facility charges are some of the highest fees that carriers face when paying for medical treatments related to auto accidents.
Auto Casualty Article

2020 CPT Code Changes: What You Need to Know

8 MIN READ

CPT Copyright 2020 American Medical Association. All rights reserved. CPT® is a registered trademark of the American Medical Association. It’s that time of year again! The American Medical Association (AMA) 2020 Current Procedural Terminology (CPT) code set is here. There are 394 code changes in the 2020 CPT® code set.
Auto Casualty Article

The Power of Technology Enabled Services: Balancing Technology with the Human Touch

2 MIN READ

While technology and automation have dominated the conversation in the insurance industry for the past few years, it is important that the property and casualty industry understands the importance of digitizing while maintaining the element of human touch in claims processing.

Auto Casualty Article

Premiums Written: Q4 2019 Casualty Must Read Round-Up

1 MIN READ

Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, I’m excited to highlight an article from Rebecca Morgan, senior director of product management at Mitchell, which was published on WorkCompWire. Below I’ve included a link to the article and a list of my other favorite articles and casualty must-reads from this quarter!
Mitchell Article

Westfield Builds Deeper Connections with Innovative Solutions

Before there were cars, electricity, and telephones, Westfield was serving customers. The group of hardworking farmers from Medina County, Ohio, that founded the company in 1848 had a strong sense of community. What initially began as a way to protect local businesses has grown into one of the leading property and casualty carriers in the United States.

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