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Workers' Comp Article

Four Security and Continuity Controls to Expect from Your Bill Review Vendor to Prevent Service Disruptions

3 MIN READ

Bill review platforms sit at the center of claims payment operations. When those systems experience disruption, the consequences extend far beyond technology.

Auto Casualty Article

The Power of an Optimized Workflow: Automation, Customization and Solution Integration

6 MIN READ

This is the fifth article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Claims automation can provide many benefits to the insurance industry. For example, implementing claims automation could free up 54 million to 285 million adjuster hours annually, amounting to $1.7 billion to $8.9 billion in cost savings within five to seven years, according to Deloitte.
Auto Casualty Article

Auto Casualty Glossary of Terms and Definitions

1 MIN READ

The auto casualty industry and pharmacy benefit management can be complex. Looking to learn more? Download our Auto Casualty Glossary of Terms to increase your knowledge of common industry terms such as fee schedule and peer review.

Auto Casualty Article

Changing Workforce: What to Do Now Before Your Best Bodily Injury Claims Adjuster Retires

4 MIN READ

Preparing for retirement typically means contributing to a 401K, figuring out your cost of living and deciding what you’re going to do with your time once you aren’t occupied 40 hours per week. But for insurance companies, preparing for retirement has taken on a whole new meaning.
Auto Casualty Article

The Power of Streamlined IT Investment: Simplifying Claims Technology Implementation

4 MIN READ

This is the fourth article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Click to read the first, second and third articles in the series. In the past decade or so, the world has undergone tremendous technological transformation. For example, in 2008, only 139 million smartphones were sold, compared to 1.56 billion in 2018, according to Statista.
Auto Casualty Article

Premiums Written: Q2 2019 Quarterly Must Read Round-Up

2 MIN READ

Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, I’m excited to share a podcast that I did with InsuranceJournal TV that’s all about how technology is making an impact on the workers’ compensation industry.

Auto Casualty Article

The Power of User Experience: How to Simplify the Claims Decision-Making Process

5 MIN READ

This is the third article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Click to read the first and second articles in the series. Humans make thousands of decisions every day, from small choices like what to eat, what to watch on TV, or what to wear, to larger decisions like purchasing a home or changing careers.
Auto Casualty Article

Five Questions with Shahin Hatamian About the Future of Claims Automation

6 MIN READ

We sit down with Shahin Hatamian, SVP of Product Management and Strategy at Mitchell International, to discuss five ways that automation is currently impacting the Property & Casualty industry, and what is on the horizon for the future of claims management.

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