Silver Linings in 2020 [Video]
Watch Alex share some silver linings from 2020, with recommendations on how to leverage this year’s positive trends to help you find greater success.
Success Story: New AI Model Helps CCMSI Seal the Cracks in the Claims Cycle
6 MIN READ
Download a PDF Version of this Article CCMSI, a large boutique third party administrator (TPA), has been providing innovative risk management solutions to thousands of companies for more than 40 years. As artificial intelligence (AI) began emerging, CCMSI was early to adopt, and over the last several years, they developed an AI-driven intervention model that has been implemented with tremendous success. This new model had a simple goal: Use AI to flag at-risk claims for adjusters and ensure nothing falls through the cracks throughout the claims process.
The Black Lives Matter Movement Is Changing Us for the Better
The first half of 2020 has been unprecedented. There has been some good, a lot of bad and even some ugly. But when I step back and think of one word that sums it all up, it is change. Looking back at where we were as recently as mid-February, our industry was slated for powerful growth and business-as-usual meant powering forward like any other year.
Getting Into Insurance? The Insurance Industry Outlook is Brighter than Ever
Over the last decade, the insurance industry has undergone dramatic changes that have catapulted it to the forefront of the American consciousness, driven by advancements in technology, shifts in consumer demand and growth in creative advertising. Now the last several months have brought a tidal wave of new changes upon us, and forced the industry to innovate and operate in ways we never thought possible.
Go Paperless: How Electronic Payment and Billing Solutions Help Digitize the Claims Process
5 MIN READ
It is no secret that technology is continuing to disrupt the auto casualty and workers’ compensation industries. Further digitizing the claims process can provide a variety of benefits for payors and claimants alike, including improving the consumer experience, boosting efficiencies, reducing fraud and allowing for adjusters and other claims handlers to focus on what matters most—helping restore claimants’ lives after a challenging event.
AASCIF Connection Series: Touch-Less Claims: The Future of Technology and Automation in Workers' Compensation
On-Demand
Automation has the potential to continue to make major improvements to the workers’ compensation industry in terms of efficiency, consistency and more.
AASCIF Connection Series: The Changing Insurance Workforce—How to Maintain Knowledge & Set New Employees Up for Success
On-Demand
The insurance industry workforce is changing. Within the past seven years, the number of workers aged 55 and older has increased by 74 percent.
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