This includes provisions to eliminate utilization review (UR) delays and inappropriate denials of care for injured workers, as well as prevent billions of dollars in WC billing fraud. Check out the 10 things you need to know about SB 1160 to stay ahead of the complex and evolving regulations
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Specialty Solutions Spotlight: When Shoulder Claims Stop Moving Forward
Shoulder injuries can look routine early in a claim. But when therapy progress or return-to-work planning stalls, they can become costly and difficult to move forward. For adjusters, the key to managing these claims is knowing the red flags to watch for, why they matter and what action to take next.
Common and Complex Shoulder Injury Frequently Asked Questions
In our recent webinar, Common and Complex Shoulder Injuries: Surgical Considerations and Physical Therapy Treatment, we explore the most common shoulder injuries and potential complications that can affect recovery. Here are some of the frequently asked questions from the presentation.
Turn Data Into Action: Michele Hibbert
Claims are becoming more complex, driven by litigation, regulation, workforce challenges and fragmented data. Watch Michele Hibbert explain what's behind the trend and how leading claims organizations are responding.
Ask The Pharmacist: How Digital Health Tools Help Claim Handlers Spot Risk Earlier
In workers’ compensation and auto casualty claims, risk often shows up before the claim becomes visibly complex. A missed follow-up visit. Low therapy participation. Worsening pain. A concerning medication pattern. A delay in accessing care. Digital tools help surface those signals earlier, so claim handlers can ask better questions, involve the right clinical resources and keep the claim moving.
CARSTAR Canada 2026
CARSTAR Canada is hosting its 2026 annual, three-day “Impact” conference in Halifax.
The Changing Role of Utilization Review in Workers’ Comp
Read the PropertyCasualty360 Q&A featuring Enlyte’s Susan Doering on how utilization review is evolving to support timely, evidence-based care in workers’ compensation.