More stories
2021 mPower Award Winner — Liberty Mutual
Each year Mitchell celebrates one of its partners through the "mPower Award" highlighting innovative and transformational initiatives taken on in the past year. This year, Liberty Mutual was selected for their massive bill management operations overhaul aimed at optimizing this process and achieving best-in-class operational excellence.
Successfully Navigating Third Party Claims in the Wake of the Pandemic [Podcast]
During this episode, you will learn more about the current trends and challenges in the third party market, as well as successful strategies that top-performing claims organizations are incorporating.
Risk & Insurance: COVID-19 Ravaged Already-Fragile Caregiver Mental Health: Why It's Imperative to Help Them Post-Pandemic
The stories Natasha Charleston heard were haunting.
Mitchell Q2 Industry Trends Report Examines Shifting Claims Technology and Mobility Patterns
As the world adjusts post-pandemic, Mitchell discusses the trends and technologies impacting the future of claims and collision repair.
The Shift in Mobility Patterns
Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.
AI and Its Impact on Automotive Claims
For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.