This includes planning with the adjuster and CAT case manager on the successive services, equipment, and supplies the injured individual needs upon discharge.
For claims professionals, 2026 marks a pivotal year for the use of artificial intelligence (AI). Claims administration has shifted from an efficiency tool to a highly scrutinized regulatory topic. The legislative arena is a complex blend of uniform guidance from the National Association of Insurance Commissioners (NAIC), prescriptive state laws and encouraging federal research initiatives. The core principle governing adoption of AI into claims administration is that AI must act as a support tool, and not the sole decision-maker.
Casualty and workers’ comp executives continue to face evolving economic, regulatory and claim challenges in 2026. Enlyte CEO Alex Sun discusses these issues and explains why P&C leaders who incorporate solutions based on disciplined execution, data and AI, are best equipped to protect margins and improve outcomes.
Pain management in workers’ compensation is continuing to shift as opioid prescribing declines and non-opioid alternatives gain traction. These changes reflect a growing emphasis on safety, function and evidence-based care, along with increased scrutiny of medication risk and cost. For adjusters, understanding these trends helps support safer recovery while managing claim complexity.
Michele Hibbert, SVP at Enlyte, discusses the challenges of OSHA enforcement as heat-related deaths double. Learn essential prevention strategies for employers to protect workers from rising temperatures while maintaining compliance and operational efficiency.
WCRI data shows wide variation in injectable spend. See how smarter utilization review keeps injectable use appropriate, consistent, and under control.
Surgical claims can stall fast. Learn how field case management keeps timelines clear, improves coordination, and supports return-to-work planning before and after surgery.