Most of us deal with sick and injured workers on a daily basis. At some point, daily tasks and deadlines take over and empathy takes a backseat.
Read here.A case manager for 25 years, Deborah Buckley, RN, BS, continually demonstrates her innate ability to address the total impact of illness and injury including psychological, physical and social needs to help injured workers return to their livelihoods.
As medical costs continue to rise, workers’ compensation payors are looking for methods to identify expenses that can be controlled and ways to handle claims more efficiently.
Medical management—utilization review specifically—has historically been handled manually, and tends to require a great deal of administrative oversight and dependencies on the adjuster.