As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with a positive podcast — a bonus extra from our inspirational case study video: “Phoenix Rising: Changing Course After Tragedy.” In this exclusive interview, former flight paramedic Derek Boehm goes into extensive detail about his daring rescue on a mountain cliff after a helicopter crash, the psychological challenges he faced in coping with the loss of his flight partners and the Genex case manager who guided him on his road to recovery.
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Post-traumatic Stress Disorder and Workers’ Comp
PTSD typically starts with exposure to a critical incident. In order to meet the definition of PTSD, symptoms must last 30 days or more and disrupts normal life pursuits. It results from violation of expectations, deeply held beliefs, core beliefs such as belief in a just and fair world, need to trust others, self-esteem-self efficacy, and need for predictable and safe world.
The Realization of Claims Virtualization
Five years ago, if someone mentioned “claims virtualization,” it most likely referred to an insurance carrier’s mobile application, or possibly just conjured visions of VR goggles used for high-tech simulations. These days however, the idea of virtual claims handling, or as Lexis Nexis1 defines it, “photo or video estimating in which no insurance employee physically inspects the vehicle,” has firmly taken hold with touchpoints from First Notice of Loss to Total Loss and all points in between.
The Impact of Calibration Needs on Collision Repair
With the increasing ubiquity of Advanced Driver Assistance Systems (ADAS), comes the increasing need for systems to be properly calibrated to ensure proper functionality after a repair has taken place. In many instances, calibrations are required simply because there is damage in the general area of a particular component, even if it wasn’t directly impacted by the collision event.
Create Rules that Drive Accurate and Proper Repairs with Estimate Advisor
As vehicle technology continues to change, having a Compliance Tool that has the ability to create flexible and detailed rules is a must.
Mitchell Announces Simplified Implementation for ClaimIQ Liability and Injury Software
Mitchell introduces new ClaimIQ liability and injury software implementation options to increase accessibility for additional insurance carrier types.
Mitchell Issues 1st Quarter 2020 Industry Trends Report
Electric car sales grow but repairs remain costly; workers' compensation predictions for 2020; claims technology and the human touch.