As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with a positive podcast — a bonus extra from our inspirational case study video: “Phoenix Rising: Changing Course After Tragedy.” In this exclusive interview, former flight paramedic Derek Boehm goes into extensive detail about his daring rescue on a mountain cliff after a helicopter crash, the psychological challenges he faced in coping with the loss of his flight partners and the Genex case manager who guided him on his road to recovery.
More stories
From Operational Burden to Financial Breakthrough
When medical bill review is managed by internal teams, performance depends on sustaining specialized expertise and the ability to scale operations in the face of turnover, volume volatility and unexpected disruptions. For many payers, as bill volumes fluctuate and labor pressures increase, sustaining consistent turnaround times and maximizing savings can place growing demands on internal teams.
Specialty Solutions Spotlight: Managing Medical Device Warranties in Workers’ Compensation
Not all durable medical equipment (DME) referrals are completed at purchase. Some include warranties that need to be monitored and maintained, including items like wheelchairs, respiratory equipment, prosthetics and patient lifts.
Driving Surgical Cost Savings Through Expanded Utilization Review
Expanded utilization review helped a self-insured employer control rising surgical costs, reduce unnecessary procedures, and generate over $1M in savings while maintaining a two-day review turnaround.
Business Insurance Video: Comp Spotlight with Michele Hibbert
See Michele Hibbert break down the impact of new state legislation on AI-powered claims processes in this exclusive Business Insurance "Comp Spotlight" interview.
New York Provides Data-Backed Proof That Stronger Utilization Review is a Cost-Control Strategy
Read how New York's strategic utilization review expansion kept medical payments stable despite rising costs nationwide.
Settling Future Medical? Don’t Let Medicare Turn It Into a Reopen
Discover how to prevent Medicare from disrupting your settled claims. Learn when MSAs are needed, what documentation to gather upfront, and strategic approaches to identify cost drivers.