As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with a positive podcast — a bonus extra from our inspirational case study video: “Phoenix Rising: Changing Course After Tragedy.” In this exclusive interview, former flight paramedic Derek Boehm goes into extensive detail about his daring rescue on a mountain cliff after a helicopter crash, the psychological challenges he faced in coping with the loss of his flight partners and the Genex case manager who guided him on his road to recovery.
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Specialty Solutions Spotlight: Understanding Work Comp Injuries for New and Inexperienced Workers
Newer workers are prone to more frequent injuries than their more experienced counterparts. Understanding why and how these injuries occur helps guide more effective claim management.
Eliminating Workflow Waste Through Data Intelligence
Underperformance of medical bill straight-through processing leads to more manual touches, longer cycle times, and increased resources to stay compliant. For many carriers, this is happening alongside rising bill volumes and flat staffing, pushing operations beyond their limits.
Five Pain Management Trends Workers’ Compensation Leaders Should Watch
Workers’ compensation pain management trends are shifting as non-opioid therapies, topicals and high-cost drugs reshape pharmacy program oversight. See five trends that can help claims leaders evaluate cost, utilization and clinical strategy.
The Hidden Risk in Third Party Claims Isn’t Regulation—It’s Execution
In this Enlyte Envision podcast, Dan Zemel, director of product management, and Michele Hibbert, SVP, regulatory compliance management, discuss legislation that could soon impact third party claims and why proactive planning, integrated data, and adaptable technology are critical to staying compliant and competitive.
Progressive Insurance® Extends Relationship with Mitchell Through Long-Term Contract Renewal
Mitchell today announced that Progressive Insurance, the nation’s largest commercial vehicle insurer and second largest personal auto insurer, has signed a long-term contract renewal. The renewal provides Progressive with continued access to Mitchell’s comprehensive software solutions used to support collision claims, damage appraisals, total loss valuations, and interactions with repair facility partners.
Ask The Pharmacist: Medication Step Therapy in Workers’ Compensation
When you review a medication request, it’s not always clear why one drug is approved first and another is not. That is where step therapy comes in. In workers’ compensation, step therapy gives you a structured, evidence-based framework for evaluating medication requests, starting with well-supported, lower-risk treatments before moving to other options when medically necessary.