As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with a positive podcast — a bonus extra from our inspirational case study video: “Phoenix Rising: Changing Course After Tragedy.” In this exclusive interview, former flight paramedic Derek Boehm goes into extensive detail about his daring rescue on a mountain cliff after a helicopter crash, the psychological challenges he faced in coping with the loss of his flight partners and the Genex case manager who guided him on his road to recovery.
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Successfully Navigating Third Party Claims in the Wake of the Pandemic [Podcast]
During this episode, you will learn more about the current trends and challenges in the third party market, as well as successful strategies that top-performing claims organizations are incorporating.
Risk & Insurance: COVID-19 Ravaged Already-Fragile Caregiver Mental Health: Why It's Imperative to Help Them Post-Pandemic
The stories Natasha Charleston heard were haunting.
Mitchell Q2 Industry Trends Report Examines Shifting Claims Technology and Mobility Patterns
As the world adjusts post-pandemic, Mitchell discusses the trends and technologies impacting the future of claims and collision repair.
AI and Its Impact on Automotive Claims
For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.
Average Length of Rental for Repairable Vehicles: Q1 2021
Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.
The Shift in Mobility Patterns
Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.