Knowing when a claim could benefit from a referral to field case management can be complicated. In this video, we have outlined key medical considerations that can guide your decision-making. If any of these factors apply to your claim, it may be time to make a referral. Our expert staff of case managers is here to help facilitate timely and appropriate medical care while coordinating a safe and timely return to work.
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Networks 2.0
Networks are evolving and how they can help.
Basics of Workers' Compensation Pharmacy Benefit Management [Video]
Workers' compensation pharmacy benefit management can be complex, especially when understanding key terms. In these videos, Dr. Mitch Freeman, Pharm.D., covers major concepts in workers' compensation PBM.
New York Workers' Compensation Board Releases Formulary Emergency Rule
The emergency rule makes changes to some drugs associated with body parts and adds a fourth special consideration for Phase B drugs.
Mitchell Diagnostics System Surpasses One Million Collision Repair Scan Milestone
Fully integrated into Mitchell's Freedom Platform, the system now features OEM factory scanning, ADAS calibrations and technical support.
CMS Releases Version 3.0 of WCMSA Reference Guide
Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the Medicare Set-Aside services Genex provides.
Why do customers love live chat?
In conversations regarding Coventry Connect (Coventry’s proprietary client portal), one feature that rises to the surface is Live Chat. When discussing with our users, it seems that the opportunity to address an issue the moment it arises is what they like most. Even if the issue is not immediately resolved, it can be quickly escalated by one of our customer service representatives to someone who can help.