Knowing when a claim could benefit from a referral to field case management can be complicated. In this video, we have outlined key medical considerations that can guide your decision-making. If any of these factors apply to your claim, it may be time to make a referral. Our expert staff of case managers is here to help facilitate timely and appropriate medical care while coordinating a safe and timely return to work.
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With increased expectations for simple and worry-free service with every interaction, we need to strive towards providing a seamless case management experience to injured workers, providers, employers, and claims management staff.