Knowing when a claim could benefit from a referral to field case management can be complicated. In this video, we have outlined key medical considerations that can guide your decision-making. If any of these factors apply to your claim, it may be time to make a referral. Our expert staff of case managers is here to help facilitate timely and appropriate medical care while coordinating a safe and timely return to work.
More stories
Quality Assurance in Case Management
Quality assurance is a vital part of any workers’ comp claim. No more so than in case management, where details and communication matter most. In today’s Inside Workers’ Comp, I’m joined by three Genex experts — Judy Speirs, Case Management Senior Product Manager, Linda Mastropaolo, Case Management Product Manager, and Linda Wolf, Case Management Senior Product Manager — to discuss how case managers ensure quality in their cases and why it’s so important to meet these objectives.
Self-service tools can bring savings for both payers and providers
The phone in your pocket shouldn’t really be called a phone, should it? After all, making calls isn’t its primary purpose. It serves as a communication device, of course, though typically texting, email, and chat are how we choose to do that communicating.
Mitchell Teams With Mazda North American Operations to Launch U.S. Collision Repair Network
New program reaffirms Mazda's mission to brighten lives through car ownership by supporting the proper, safe repair of collision-damaged vehicles.
Workerscompensation.com: Sikorsky Sees 'Dramatic Results' with Onsite RTW Program
Sarasota, FL (Workerscompensation.com) – Sikorsky, a Lockheed Martin Company, saw a 48 percent reduction in lost workdays within 9 months o
Webinar: Onsite Return to Work: A Sikorsky Approach
Since Lockheed Martin (LMC) acquired Sikorsky, medical treatment return-to-work (RTW) protocols have been developed in collaboration with Sik
Outdated imaging equipment can affect quality of care and cost of claims
Among specialty services, diagnostic imaging—such as an MRI, CT, or PET scan—is often the first critical step to assess the severity of an injury and develop a treatment plan for prompt recovery and return to work. That's why it's imperative an imaging facility produces a quality image from the onset to ensure best-possible outcomes for injured employees.