Shahin Hatamian, senior vice president of product management at Mitchell, believes the use of data and analytics have seen major innovation in the industry.
Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, I’m excited to highlight a Work Comp Pulse podcast interview with Rebecca Morgan, Senior Director of Product Management at Mitchell.
From business rules engines to artificial intelligence, both existing and new technologies yield opportunities for better, more strategic decision-making throughout the claims process. Shortly after World War II, as the Ford Motor Company returned to making cars, one of its more innovative executives, Del Harder, mechanized entire segments of the production line with built-in, electronic controls to ensure that work was meeting the appropriate standards.
"You only get one chance to make a first impression.” This common phrase is especially true in establishing a positive relationship between an injured employee and the treating physician in a workers’ compensation case.
While new vehicle sales numbers have cooled from the records of the previous couple of years, the strength of the US economy continues to have an impact on consumer behaviors, driving patterns, and thus, the trajectory of the auto claims and collision repair industries. The adoption of advanced driver assistance systems (ADAS) in a larger percentage of the car parc has been predicted to decrease accident frequency, but Mitchell data shows an increase of 4.4% in non-comprehensive claims in the first half of 2019 compared to the previous year.
Average wholesale prices in July were flat relative to June and remained up on a year-over-year basis largely on the price strength and growing share of truck-segment sales. CPO sales continue to buoy off-lease vehicle prices.
This is the fifth article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Claims automation can provide many benefits to the insurance industry. For example, implementing claims automation could free up 54 million to 285 million adjuster hours annually, amounting to $1.7 billion to $8.9 billion in cost savings within five to seven years, according to Deloitte.