Workers’ comp professionals are seeing delayed recovery as an increased challenge in claims – as injured employees may not be progressing along a medically reasonable and expected time frame. However, it can be difficult to pinpoint exactly why the delay is occurring in order to address the issue. We may believe the injured employee is simply not complying with treatment and malingering.
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Case Management in Workers' Comp - What It Takes
In her article, "Relieving the Adjuster’s Burden Through Automated Technology," Cathy Glade, RN, discusses how automation can streamline workers’ compensation claims by reducing administrative tasks for adjusters. She emphasizes that integrating automated systems facilitates quicker communication between adjusters and case managers, enabling timely interventions and more efficient claim resolutions.