Workers’ comp professionals are seeing delayed recovery as an increased challenge in claims – as injured employees may not be progressing along a medically reasonable and expected time frame. However, it can be difficult to pinpoint exactly why the delay is occurring in order to address the issue. We may believe the injured employee is simply not complying with treatment and malingering.
Combining the best of analytics and people to deliver improved injury outcomes
Ron Skrocki, Senior Vice President at Genex Services, emphasizes the transformative power of data analytics in the workers' compensation industry.
In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager Nicole Hurley, RN, BSN, CDMS. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the United States Air Force Reserve. She shares her unique experience in managing care for injured workers at Genex and overseeing the 315th Aerospace Medical Squadron at Charleston (SC) Air Force Base.
In her article, Cathy Glade examines the increasing complexities faced by Utilization Review Organizations (UROs) amid rising demands for expedited medical treatment approvals in workers' compensation cases.