As Americans practice social distancing to prevent further spread of COVID-19, it is important injured
employees safely continue to receive the services they need for their claims to progress. For this
reason, Genex continues to provide field case management services in a way that prevents the spread
of COVID-19 and supports the health of your injured employees and our case managers alike. Our
services, including case management, are considered an essential business as it relates to Insurance
and Healthcare Services and meets criteria for continued operation under mandated shelter-in-place
scenarios.
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How Case Managers and Care Coordinators Are Working Together and Finding Success in Hospital Discharge Planning
For a hospital discharge coordinator, the success of an injured employee’s discharge planning largely relies upon coordination with a case manager