It’s time for a listener favorite, the annual Inside Workers’ Comp Thanksgiving special edition: What are You Thankful for in Workers’ Comp? This year, we pose the question to experts who serve three very different facets of the industry: Jim Harris, VP of Analytics and Reporting; Debbi Bromley, Senior VP of Human Resources; and Lisa Armstrong, BSN, CRRN, RN-BC, Catastrophic and Medical Case Manager. We hope their responses lead you to contemplate on your own unique role in workers’ comp and how YOU make a difference in the lives of others.
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AI Governance for Workers’ Compensation and Auto Insurers in 2027
Throughout 2026, lawmakers and insurance regulators have increasingly turned their attention to how artificial intelligence (AI) is governed, particularly with decisions affecting consumers. Many proposed AI bills failed to advance this year, but the volume of legislative and regulatory activity sends a clear signal that regulators expect insurers to understand, oversee, and remain accountable for AI-supported activities.
Apricus Complex Claim Solutions
Explore how Apricus streamlined catastrophic claim care coordination for a client. See how one point of contact aligned nursing, mobility equipment and housing.
Beyond Benefits: The Role of Ticket to Work in Modern Disability Programs
Discover how Genex's Ticket to Work program helps disability carriers reduce SSA-related risks, support return to work and improve claim outcomes at no added cost.
Mitchell Announces Plans to Transform Collision Repair Intake Through Automated Vehicle Inspection and Estimating
Mitchell today announced plans to expand its collaboration with Tractable through a proposed, exclusive agreement focused on optimizing the vehicle intake process. By connecting Tractable’s LumaScanner vehicle inspection system with Mitchell’s automated estimating solution, Mitchell Intelligent Estimating, the companies intend to help North American multi-site operators (MSOs) and independent collision repair centers accelerate damage assessment and preliminary estimate creation.
Abusive Pricing and Opportunistic Categories
Pharmaceutical products classified as "opportunistic" exploit pricing gaps and regulatory variability to drive disproportionate costs with little-to-no added clinical value. While opportunistic products represent a small fraction of overall prescription volume, their financial impact is significant. This trends analysis identifies where clinical and cost interventions can have the greatest impact.
Opioid Prescribing Trends
This section of our drug trends analysis takes a closer look at the current state of opioid utilization and spend across in-network and out-of-network channels. While the overall trajectory is favorable, the data also reveals areas of concern that warrant continued vigilance and targeted intervention.