How PTSD is Affecting Return to Work
Addressing Mental Health in the Workplace Using the Case Manager Approach
4 MIN READ
Mental health has traditionally been considered a pariah in workers’ compensation claims management. The old way of thinking is that when psychological issues enter the picture, claim costs spin out of control and return-to-work delays soar.
Providing a Lifeline to Flood Victims
Genex case manager Lisa Dykhoff travels 700 miles to help those affected by Oklahoma natural disasterAs most of us watch the
How Service Impacts Claim Costs
The speed, costs and reliability of diagnostic services can seriously impact the progression of a claim, especially if the exams are hampered by poor customer service.
Care Management: Empowering Knowledge For Case Managers and Those They Serve
1 MIN READ
Explore how informed advocacy empowers case managers to deliver ethical, evidence-based care by understanding regulations, leveraging best practices, and guiding clients through complex health and disability systems.
Cultural Competency and the LGBTQ Injured Worker
Cultural competency has gained a stronger foothold in health care over the past decade.
When Catastrophe Occurs, Communication is Key
Catastrophic workplace injuries present far-reaching complexities that go beyond severity of injury, making these cases at-risk for claim derailment.