WorkCompWire: Pandemic Protocol: Work Comp Guidelines for COVID-19
In recent weeks, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers' comp professionals, few standards are available that focus on issues most pertinent to their industry and the needs of injured employees.
WorkCompWire: When Red Flags Appear, IMEs Provide Insight to Take the Next Step on a Claim
Even in midst of the COVID-19 pandemic, independent medical examinations (IMEs) remain an important part in moving claims forward and making sure the injured worker is on the right path to recovery.
Six Ways TCMs Are Crucial During COVID-19
3 MIN READ
Our telephonic case manager (TCM) team is constantly communicating best strategies to move claims forward during the pandemic. I’ve synopsized these efforts based on real cases in which case managers have been asked to go the extra mile in helping injured employees receive necessary care during this difficult time.
Field Case Management in the Face of COVID-19
4 MIN READ
As Americans practice social distancing to prevent further spread of COVID-19, it is important injured employees safely continue to receive the services they need for their claims to progress.
How COVID-19 is Impacting Prior Auth Rules in Comp
3 MIN READ
The COVID-19 pandemic has dramatically changed the health and social landscape of our country, impacting injured workers and their treating providers from several vectors.
Continuing Care During COVID-19
2 MIN READ
“Genex Works: Moving claims forward during COVID-19,” is a regular series designed to provide you with updates on how Genex is working with companies like yours to continue claims progression during this unprecedented time. We hope this series helps you better address claims challenges due to COVID-19 and provides continual assurance that your injured employees are receiving the services they need during this crisis.
What is a Pharmacy Nurse Champion?
Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.