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Article

Match the Right Field Case Manager to the Claim

January 7, 2026

… the right field case manager should not slow you down. The strongest results come from a clear match between the claim’s needs and the case manager’s qualifications. This ensures the claim … clearer, follow-through improves, and misunderstandings drop. The Locator lets you select a match including language options. How It Works, in a Few Quick Steps Search by ZIP code, city or state Filter by specialty and qualifications Confirm credentials and licensure Select a match, including language options Quickly place a referral Where to Access the Locator Access the …

Article

A Team Approach to Building a Better Return-to-Work Program

February 10, 2021

… to secure an agreement with them. We also talk with the injured worker of the job tasks that match his work abilities, addressing any concerns. Communication with all parties makes this … and provider in understanding and planning the RTW process and potential work tasks that will match restrictions. … what can the worker safely do?” The case manager then goes back to job tasks for a match, and then presents those options to the supervisor, the worker and then the doctor. The …

Article

The Artificial Intelligence Revolution

April 25, 2024

… tailored experiences for our customers, utilizing AI to provide them with policies that match their unique needs. But it's not just about the tech; it's about the peace of mind that …

Article

Specialty Solutions Spotlight: Shortages and Rising Costs Influence on Home Health in Workers’ Comp

July 20, 2023

… and family members to assess social, lifestyle, and environmental factors that can affect the match. We also ensure that the agencies we work with have a track record of dependability and …

Article

Specialty Solutions Spotlight: How to Keep Workers’ Compensation Home Modifications on Time and on Budget

November 13, 2025

… turning radius and power requirements Involve the injured employee and their family so plans match their daily life, encourage buy-in and reinforce the goal of safe, sustainable … What “Appropriate to the Injury” Means Aim for functional access and safety that match the injured employee’s needs at a reasonable, comparable standard to the pre‑injury …

Article

Stop Reserve Drift Before It Becomes a Surprise

April 17, 2026

… year looks like.” “Pharmacy is climbing and I need a clean forecast.” “I need reserves that match reality, not hope.” “Negotiation is coming and I want numbers I can stand behind.” The …

Article

Stop the Specialty Service Spiral

June 18, 2025

… Advanced insights match patients with accurately skilled providers with the correct frequency of care, to save you …

Article

Supporting Safer, Smarter Workplaces with Physical Demands Analysis

May 21, 2025

Article

Why Transparency in Healthcare is Important: FAIR Health Methodology

October 8, 2017

… of two differing products and create unified benchmarks for all. The FAIR Health website will match the data used by payors after deployment. This year, FAIR Health has plans to update and … majority of charges we will see in relation to the industry will be actual charge data as the top codes used represent approximately 150 of the approximate 10,000 Current Procedural …

Article

A Checklist of 8 Support Team Qualities to Look for When Choosing a Casualty Solutions Software Vendor

January 20, 2026

… Software product support should match your needs, not a one-size-fits-all approach. Access to dedicated resources, expanded …

News Release

Aviva Canada Selects Mitchell Solutions to Help Streamline Claims Management

November 30, 2022

… integrated assignment dispatch technology is designed to enable Aviva Canada to automatically match each claim assignment to the most efficient method of inspection. With Mitchell WorkCenter … Auto Physical Damage division. “We take great pride in being selected by Aviva, one of the top carriers in Canada, and look forward to supporting them in their mission to create a bright …

Article

Average Length of Rental for Repairable Vehicles: Q1 2021

June 7, 2021

… when analyzing LOR next quarter. Drivable claims were mixed across the board, averaging out to match the overall YOY increase of only 0.1 days compared to Q1 2020. Meanwhile, Non-Drivable … continued. “Newer vehicles may have less available comps in the marketplace that closely match the options of the loss vehicle, thereby creating a situation where settlement may be …

Article

Complex Claims Need More Than a UR Determination

May 29, 2026

… providers, medication concerns, return-to-work barriers or treatment plans that do not match the injured employee’s functional progress. In these cases, UR is most useful when it is …

Article

Specialty Solutions Spotlight: Six Ways to Improve Physical Therapy Outcomes in Workers’ Compensation

February 12, 2026

… starts Use specialty coordinators to manage logistics so clinical care is uninterrupted 3. Match the injury to the right level of expertise Not every injury needs a specialist, but when …

Article

Specialty Solutions Spotlight: Cut Delays and Rework With Early DME Coordination

December 11, 2025

… and keep recovery on track.  Three Obstacles a Coordinator Removes  Clarifying vague orders to match diagnosis, home setup and budget while preserving clinical benefit  Routing orders in …

Article

Specialty Solutions Spotlight: Why Prosthetic Claims Are Among the Most Complex in Workers’ Compensation

September 15, 2025

… for injured employees. A robust specialty network gives you access to providers who can match each injured employee with the right device for their medical, occupational, and lifestyle …

Article

Reducing Disability Durations and Improving Claim Outcomes Through the Use of Transitional Duty

January 14, 2022

News Release

Mitchell Releases Two New Offerings to Solve Repair Challenges

April 16, 2020

Article

New York Provides Data-Backed Proof That Stronger Utilization Review is a Cost-Control Strategy

March 4, 2026

… with the broader market.¹⁴ You don’t need to use more UR. Rather, UR should be customized to match your claim inventory, jurisdiction mix, and managed-care philosophy to ensure …

Article

Average Length of Rental for Repairable Vehicles: Q2 2019

September 9, 2019

Article

Five Guidelines for Provider Data Management

April 15, 2019

… organizations should be managing their provider data on an ongoing basis. By staying on top of data quality issues, companies can use that data to help improve decision making and claim …

Article

Corporate Responsibility: How Employee Engagement and Community Engagement Go Hand-in-Hand

October 8, 2017

… Employee engagement is a top priority for every human resources executive, and for good reason. According to a PWC study , … program? With the understanding that there’s no single solution, many companies start with a “top-down” approach and identify causes within specific categories that are aligned with their …

Article

Reduce Cost and Complexity in Workers’ Comp Ankle and Foot Claims

September 8, 2025

Article

OE Versus Aftermarket Part Price Deltas: In Search of the Big Deal

October 8, 2017

Article

Specialty Solutions Spotlight: When Shoulder Claims Stop Moving Forward

July 9, 2026

Blog

Expertise and a Strong Specialty Network are Critical in Helping Injured Workers Recover from Opioid Use Disorder

October 26, 2020

… this work falls to experienced case managers, who often have good working relationships with top providers in a given network. That strength in the clinical realm can be matched with …

Virtual Event

The Changing Insurance Workforce: Trends and Tips for Adapting [Podcast]

June 22, 2020

… for example, “treatment that extends past expected recovery date” or “treatment that doesn’t match the diagnosis.” There’s no reason why a human should have to look for these conditions on …

Article

Managing Medical Records is Key to Improving Third Party Claim Settlements

October 8, 2017

… A certified coder can identify this error and change it to the appropriate procedure code to match the actual office visit that occurred. Certified coders can also perform customized expert …

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