Article

Ask The Pharmacist: Cardiovascular Effects of NSAIDs, Opioids & Other Workers' Comp Medications

… comp? There can be. Here are some heart-related side effects or precautions for three of the top therapeutic classes in workers’ compensation. Opioids (a.k.a., Narcotics) All  opioids  can …
News Release

Serving the Customer and the Community Builds Trust in Randy’s Body Shop

… for most makes and models, completing the training for additional certifications is still a top priority at Randy's. In the meantime, they remain committed to restoring all vehicles to the …
Article

Three Reasons Your Data Is Under Attack Right Now

… and only fresh training and reminders on how to spot and avoid those attacks will keep it top of mind. …
News Release

Mitchell Issues 4th Quarter 2019 Industry Trends Report

… The Auto Physical Damage edition also explores what to look for in the coming year with Top Five Automotive Trends for 2020, and dives deeper into issues around electrification of …
News Release

Restoring Lives: 2021 Heart of Case Management Awards

… Winners of top case management award help injured employees move beyond tragedy and return to meaningful … and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Seven Technology Features to Look for in a Medical Management Software Solution

… skilled medical professionals on a tight timetable. In order to accomplish these goals, many top-performing organizations are turning to technology. As utilization review becomes more …
Article

2021 mPower Award Winner — Liberty Mutual

… of the biggest challenges they faced however, was “making sure change management [was] really top of mind for the entire operation.” It was important that Guan kept her people informed and …
Article

Partnering to Transform the Claims Journey

… must move quickly to integrate digital technologies into their operations. Claims should be a top priority. To capture the value of digital, claims functions must embark on a transformation.” …
Article

Frequency and Severity Trends in Auto Claims

… 5 https://autoweek.com/article/car-news/us-traffic-deaths-top-40000-third-year-row 6 https://www.iihs.org/iihs/sr/statusreport/article/54/1/1 7 …
Article

Inside the Digital Shift of New York Workers’ Compensation
Article

Managing the Evolving Claims Workforce

… claims management professionals retire or seek opportunities in other sectors, what’s the top concern companies have in transitioning from a more experienced to a less experienced …
Article

The Rise of Fentanyl in the Midst of an Already Troubling Opioid Epidemic
Blog

Workers’ Compensation – A plus for providers who participate

… prioritize both efficacy and efficiency. The best clinicians can more easily rise to the top of the stack thanks to deeper insights into patient trajectories. In the emerging scenarios, …
Podcast

NWCDC 19 Preview

… going to be a continued area of investment for us. So that would be one thing, that we are on top of this stuff and, in some cases, even influencing the future of it. I think the second thing …
News Release

Mitchell Congratulates 2019 mPower Award Winners

… state of New York. The Fund derives its income from a 2.5% passenger surcharge, assessed on top of the fare, which is billed and collected by Member Bases from their clients and then …
Article

What Causes Bodily Injury Claim Overpayments and How to Prevent Them

… We expect that this trend is going to continue. Trying to stay on top of the various issues that are driving severity is something of a known nightmare for claims … offer. That all comes from senior leadership buy-in. So having that strong senior leadership top-down presence and expectation, it is not only set but is followed up on. If you don't have …
Article

From Reactive to Proactive: How to Leverage Data to Capture Savings

… if they always are having to bend down to pick up towels, why not put the towels at the top of the cart and then they don't have to bend over. Little changes like that can make a big … We've got all of this data sitting out there in structured databases and then layering on top of the unstructured data, the medical records, the notes, etc. Conversational business …
Article

Out-of-Network Dispensing Channels and Their Unique Challenges

… series to the retail. We see a shift in the trends where topicals actually bubble up to the top spot by cost. They made up about 19% of the cost in 2023, but the and so they were in that … managed data that we covered in part 1 of our drug trend analysis, it has opioids in that top spot by cost ranking. Topicals as a percentage of total script volume was up slightly in 2023 …
Article

A Deeper Look at Utilizing Generic Drugs in Workers’ Comp

… report these brand only migraine medications are driving this treatment category into the top ten therapeutic classes by spend for the first time. These drugs have an average wholesale …
Article

Medical Inflation: Effects for First Party Auto Casualty Claims

… years. In 1960, healthcare made up just 5% of United States GDP, compared to 20% in 2020. On top of that, general inflation experienced the most dramatic increase in 40 years in February …
Article

5 Steps to Prepare for a Successful Post-COVID Future

… Efficiency is one of the top challenges workers’ compensation and auto casualty claim professionals have struggled with …
Article

The Shift in Mobility Patterns

… Twenty percent of those surveyed stated that sustainability concerns were one of the top three reasons for their interest in hybrids and EVs and 19% cited recent air quality …
News Release

Genex Patient Satisfaction Survey Reveals Five Factors That Matter Most to Injured Employees

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Blog

Overview of the 2019 Texas Department of Insurance Workers’ Compensation Network Report Card

… over $12K per claim 1 .  Texas was leading the nation in utilization for nine of the ten top diagnostic groups. Return-to-work rates were running in the low 60 th percentile and injured …
News Release

Celebrating the Life Changers - 2019 Heart of Case Management Awards

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Improving Date of Injury Outcomes with Pharmacy Management

… will be a whirlwind for Andrew and his family. The stress and pain of the situation will be top of mind as they receive doctors’ evaluations, medical equipment and prescriptions. As Andrew …
Podcast

Medication Safety: How Do We Solve the Problem?

… multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and in part two of our discussion, Ron Skrocki, …
News Release

Genex Case Managers' Survey Delivers Strategies to Avoid Claim Pitfalls

… proper management. However, a few stood out as the leading risks.  Here are some of the top pitfalls and summary responses on how to avoid them. …